Customer Service Advisor
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Key skills for this role
About the Role
We re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be.
Key Skills for This Role
Responsibilities
- Review customer requests and expectations and respond according to their needs
- Provide customer service support and resolution of routine problems
- Develop tech skills and learn software solutions
- Champion better brand experiences for customers and clients
Requirements
- Arabic and English speaking
- Review customer requests and expectations
- Provide customer service support and resolution of routine problems
- Interface with customers via phone, email, chat or social media
Full Job Posting
Role Overview
- We're on the lookout for Arabic and English speaking Customer Representatives (on site) to join our team of game changers who engage with customers from top brands.
- At Concentrix, you belong, you make a difference, and you succeed on your terms.
- Career growth and personal development: We'll give you all the training, cutting edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
- Review customer requests and expectations and respond to them according to their needs and situations.
- Provide customer service support and resolution of routine problems regarding our client's product or services.
- Interface with customers via phone, email, chat or social media depending upon the client requirements.
- Develop your tech skills and learn how to use software solutions that improve people's lives.
- Champion better brand experiences for our customers and clients.
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