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Customer Sales Representative
Hiscox
York, GBR
Full-time
Entry
Hybrid
GBP 25000-25000 yearly / year
Discovered 1 weeks ago
IT systems
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About Hiscox UK
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
About Hiscox Trading Operations Team
We are proud to be a leader in Specialist Insurance. In essence, we sell trust - a promise to be there if the worst happens, our role is to make insurance as easy as possible.
Famous for doing insurance better is one of our strategic drivers: We aim to provide an exceptional experience for our customers, ensuring they are well taken care of when they need us most. This commitment is how we continue to grow as a business.
You will be part of a diverse team, where you celebrate and support each other’s successes. This challenging and rewarding role is part of our Commercial insurance team based in York or Colchester.
What you will be doing
Selling business insurance to SME customers by having great conversations to understand their needs and requirements. This is a sales and service role, and you will be expected to identify suitable solutions and convert appropriate opportunities.
Identifying appropriate opportunities to cross-sell and up-sell across our commercial product range, based on each customer's needs.
Speaking to new and existing customers and resolving their queries across predominantly inbound telephone activity, scheduled outbound call-backs, email and webchat.
Working towards individual targets and taking accountability for achieving them. Your performance measures will balance sales, quality and customer satisfaction, while requiring you to manage your time effectively.
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