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Customer Care Executive – Dubai, UAE

Golden Tower Metal Industries LLC
Dubai, UAE
Full-time
Mid-Senior
Onsite
AED 5,000/month
Discovered 3 days ago
Customer inquiry and complaint handlingCustomer follow-upProject coordinationMS OfficeCustomer communicationStakeholder coordination
Free

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Customer inquiry and complaint handlingCustomer follow-upProject coordination
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Role Overview

Golden Tower Metal Industries LLC is seeking a Customer Care Executive to join its team in Dubai.

The role requires customer care experience in the aluminium and façade industry.

Key Responsibilities

  • Handle customer inquiries, complaints, and follow-ups professionally.
  • Coordinate customer requirements with project, sales, production, and site teams.
  • Provide clients with regular updates on project or work status.
  • Maintain accurate records of customer communications and follow-ups.
  • Ensure timely resolution of customer concerns and maintain customer satisfaction.

Requirements

  • Previous experience in the aluminium, glass, and façade industry in the UAE is preferred.
  • Demonstrate excellent communication and customer-handling skills.
  • Have strong coordination and follow-up abilities.
  • Have good knowledge of MS Office.
  • Be professional, organized, and customer-focused.

Salary

  • The stated salary is AED 5,000 to AED 7,000 per month.

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