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Are empowered to make a positive difference for customers and communities
Given the opportunity to learn, grow and achieve.
Deliver a seamless, consistent, and tailored customer experience every day
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Support NAB’s Dowerin branch by being the first point of contact for our customers; putting them at the centre of everything you do.
Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.
A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
Customer centric thinking and an appreciation for inclusion and the diversity of our customers
Join our team in this role within the hours 9:00am – 4:15pm, Monday, Wednesday and Friday.
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At NAB, we encourage our colleagues to invest in their skills, experiences and careers. To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert). This will give you a clear idea of what the role entails. If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader’s endorsement and apply.
Feel free to reach out to the Talent Acquisition Team with questions but please note, to ensure we run a fair and equitable process for all colleagues, we’ll often guide you to apply through the process outlined above.
We’re excited about your interest in this opportunity! For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance.
Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path.
We wish you the best of luck with your application!
Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying.
If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.
Major financial services institution providing personal and business banking solutions.
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