Advisor II

It’s more than a career at NAB.

It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life.

When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return.

You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace.

Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

• Establish and uphold engineering standards across design, build, testing, deployment and operational support for N3 DevOps.
• Ensure all solutions align with approved architecture, data patterns, security requirements and platform guardrails.
• Strengthen delivery quality through CI/CD practices, automated testing, code reviews and disciplined release management
• Supporting solutions built by the N3 team in production and managing velocity of level 1, 2, 3 support (within SLAs)
• Equip L1 with runbooks, dashboards, alert guides, FAQs and SOPs for known issue resolution.
• Strengthen L2 triage for pipelines, platform health, job reruns, configurations, access and initial fixes.
• Provide L3 oversight for complex platform, application, data quality, performance and integration issues.
• Reduce ticket ageing, repeat incidents and avoidable escalations through knowledge, automation and self-service.
• Ensure quality handovers with clear notes, timelines, pending actions, impact and ownership.
• Conform with all internal operating procedures relevant to the position.

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect.