Cust Dedicated Analyst

Position Summary

Essential Job Duties and Responsibilities

• Develop and maintain advanced Excel reports, including pivot tables, Power Query scripts, dynamic arrays, and complex formulas.
• Create, maintain, and improve VBA/macros for process automation.
• Collaborate with stakeholders to design Power BI dashboards, interpret DAX measures, and apply data visualization best practices.
• Analyze data to identify trends, generate actionable insights, and support decision-making.
• Manage and organize data in OneDrive and SharePoint for seamless collaboration.
• Communicate complex data findings clearly to non-technical team members.
• Balance multiple tasks while maintaining exceptional attention to detail.

Required Qualifications

• Power BI Development Knowledge: Familiarity with DAX and visualization best practices.
• Advanced Microsoft Excel Skills: Pivot tables, Power Query, dynamic arrays, complex formulas.
• VBA/Macro Development: Proven expertise in process automation.
• Microsoft Power Platform Skills: Power Automate and Power Apps.
• Analytical Mindset: Strong problem-solving skills are essential for innovation-driven tasks.
• Effective Communication: Ability to explain technical data insights to non-technical audiences.
• Attention to Detail: Capable of managing multiple priorities effectively.

Preferred Qualifications

• Industry Insight: Prior experience in customer operations or related roles.
• Experience: Minimum of 2-3 years in a similar role.
• Smartsheet Expertise: Experience creating sheets, workflows, and dashboards.
• Technical Proficiency: General knowledge of Python, R, or APIs for advanced analysis and automation.
• Certifications: Microsoft Office Specialist: Excel Expert or Power BI/Power Platform certifications.
• Project Management Understanding: Familiarity with tools like Microsoft Teams.

Travel Requirements

• Up to 10%

Additional Locations

• Jacksonville, FL, USA

Bonus Eligibility

Vallen Benefits

• Medical, Dental & Vision Insurance for Single, Employee + Spouse or Children & Family Coverage
• 401K with discretionary company match of $.50 on the $1.00 up to 6% of pay - (US positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short Term & Long Term Disability Benefits and Parental Leave (and any leave required under federal, state and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation & Sick Days) - 80-160 hours of vacation time based on seniority, accrued each month and pro-rated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays) 8 Scheduled Holidays plus 2 Floating Holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety Shoe and Safety Glasses reimbursement (based on position)
• Employee Discounts through BenefitHub
• Advancement Opportunities