CSE Engineer - New Building Solutions
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Key skills for this role
Role Overview
The CSE Engineer provides technical expertise on the optimal KONE product for each customer and coordinates engineering work through project handover to maintenance.
The role covers elevators, escalators, autowalks, machine-room-less elevators, high-rise solutions, and non-standard product requirements.
The engineer supports sales, field operations, order management, and delivery while meeting customer specifications, cost targets, lead times, codes, and standards.
Key Skills for This Role
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About KONE
KONE describes a collaborative workplace focused on quality, efficiency, growth, well-being, sustainability, and ethical business practices.
Role Overview
The CSE Engineer provides technical expertise on the optimal KONE product for each customer and coordinates engineering work through project handover to maintenance.
The role covers elevators, escalators, autowalks, machine-room-less elevators, high-rise solutions, and non-standard product requirements.
The engineer supports sales, field operations, order management, and delivery while meeting customer specifications, cost targets, lead times, codes, and standards.
Responsibilities and Key Tasks
- Find optimal KONE products for non-standard customer needs and select competitive product platforms.
- Coordinate material and service cost inputs and prepare correct costings for non-standard cases.
- Create custom product plans and specifications, including energy calculations and simple traffic analyses.
- Conduct technical site surveys and manage technical order content when responsible for overall project engineering.
- Coordinate product availability and lead times from supply line and local sourcing.
- Ensure proposed products can be installed and account for installation cost and work effort.
- Ensure products meet lifecycle and maintenance needs and resolve deviations from standard maintenance methods.
- Verify compliance with local codes, regulations, safety and environmental requirements, and KONE engineering policy.
- Provide technical content for pre-booking reviews and execute holistic product planning.
- Create layouts, analyze changes, support ordering and documentation, and provide information to project, installation, and maintenance teams.
- Provide technical training to sales, installation, and maintenance teams as needed.
- Contribute to product offering decisions on customization, standardization, and portfolio interfaces.
Requirements
- Diploma or bachelor's degree in mechanical, electrical, or civil engineering.
- At least five years of elevator industry experience and experience with AutoCAD.
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Excellent communication and influencing skills in English; Arabic is an asset.
- Strong collaboration, teamwork, analytical thinking, and attention to detail.
- Ability to work with global colleagues across different time zones, languages, and working cultures.
- Technical understanding of elevator, escalator, and Advanced People Flow solutions is considered a plus.
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