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CRM MANAGER
Transform With Pratima
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 6 days ago
CRM strategyCustomer lifecycle managementCustomer segmentationRetention strategyCustomer engagement strategyTargeted campaign design
Free
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CRM strategyCustomer lifecycle managementCustomer segmentation
Role Overview
Lead initiatives that strengthen customer relationships, improve engagement, and drive long-term business growth.
Develop and execute CRM strategies across the customer lifecycle.
Collaborate with marketing, sales, product, and data teams to deliver personalized customer experiences.
Key Skills for This Role
CRM strategyCustomer lifecycle managementCustomer segmentationRetention strategyCustomer engagement strategyTargeted campaign design
Full Job Posting
Role Description
Lead initiatives that strengthen customer relationships, improve engagement, and drive long-term business growth.
Develop and execute CRM strategies across the customer lifecycle.
Collaborate with marketing, sales, product, and data teams to deliver personalized customer experiences.
Core Responsibilities
- Manage customer segmentation and design targeted campaigns.
- Optimize communication across relevant channels.
- Analyze customer behavior and campaign performance.
- Identify opportunities for retention and growth.
- Coordinate with cross-functional teams on customer experience initiatives.
Qualifications
- A bachelor’s degree or above in marketing, business, communications, data analytics, or a related field.
- Strong understanding of CRM principles, customer lifecycle management, segmentation, retention, and engagement strategies.
- Strong analytical and problem-solving skills with the ability to turn customer data into actionable insights.
- Familiarity with CRM platforms, marketing automation tools, customer databases, and analytics solutions.
- Excellent communication, project management, and stakeholder coordination skills.
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