CRM & ERP Implementation Specialist

About the Opportunity

What You Will Do

• Run discovery sessions and document business requirements.
• Map current processes and design improved future-state workflows.
• Configure modules, pipelines, stages, fields, roles, permissions, and reporting.
• Work across sales, customer service, operations, procurement, invoicing, and related functions.
• Support data preparation, migration, cleansing, and validation.
• Coordinate integrations with websites, forms, automation, payments, and other systems.
• Prepare and execute testing and UAT before go-live.
• Train users and prepare practical documentation.
• Troubleshoot post-launch issues and improve adoption.
• Work with developers and automation specialists on required custom work.

What We Are Looking For

• At least 3 years of professional CRM or ERP implementation experience.
• Strong hands-on experience with Odoo or comparable CRM/ERP platforms.
• Experience delivering implementations for real customers or operating businesses.
• Strong process-mapping and requirements-gathering ability.
• Experience with configuration, permissions, reporting, migration, and integrations.
• Good client communication and workshop skills.
• Clear documentation and handover habits.
• Ability to work full-time in person from the Dubai office.

Particularly Valuable Experience

• Multi-module Odoo deployments.
• Digital transformation and workflow automation.
• B2B services and multi-department implementations.
• API integrations.

Pay

• Pay is AED 3,037.96 to AED 4,368.70 per month.

Work Location

• The role is based in the Dubai office and requires in-person work.