Crew Leader
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Key skills for this role
About the Role
bp is seeking a Crew Leader for aviation refuelling operations in Dubai. The role performs shift supervisor duties and leads operational staff, ensuring safe and efficient refuelling.
Key Skills for This Role
Responsibilities
- Perform duties and responsibilities of a Shift Supervisor, especially during leave cover or sick cover
- Ensure all customers’ aircraft are refueled safely, on time, efficiently and in compliance with regulations
- Regularly perform normal operational tasks including refueling and depot operations
- Continuously seek ways to improve performance and efficiency while reducing costs
- Immediately respond to all emergencies and when required lead an emergency team
- Actively apply HSE practices and seek opportunities to prevent harm
- Perform as one of Air BP’s authorized signatories capable of issuing work permits
- Ensure important communications are clearly communicated to all staff
- Proactively contribute to maintaining excellent relationships with customers and stakeholders
- Immediately and accurately report all customer related incidents
- Maintain a timely and accurate log of all customer communications
- Be one of Air BP’s authorized trainers and ensure personnel training records are accurately maintained
Requirements
- 3 to 5 years of experience as aviation operator
- A minimum of 3 years of experience as a Refueling Operator
- A minimum of 6 months experience in shadowing supervisor duties
- Bachelor degree/Equivalent in Engineering or technical field background
- Excellent communication, leadership and management skills
- Basic Accounting
- Fluent spoken English and good written English
- Good computer skills, especially Microsoft Office and Outlook
- Valid local UAE driving license, heavy duty license will be an advantage
- Very HSE minded
Full Job Posting
Summary
- In aviation refuelling operations safety is paramount as the activities involve working with a potentially hazardous product, in a potentially hazardous and challenging environment, in close proximity to other ramp service providers, people and multi million dollar aircrafts.
- Crew Leader is to perform the duties and responsibilities of a Shift Supervisor, especially in times of Shift Supervisor leave cover or sick cover. However, on return and availability of a Shift Supervisor, the Crew Leader is expected to stand down and return to operational duties as a Refueling Ope
Responsibilities
- To consistently demonstrate high levels of integrity, leadership and operational skills to staff and setting an example as a role model for the competencies, skills and behaviors required for this post.
- To ensure that all customers’ aircraft are refueled safely, on time, efficiently and in compliance with the Air BP Regulations and Standards, the DIA Charter, and the Airport Ramp Safety rules.
- To regularly perform normal operational tasks including refueling and depot operations, especially during peak hours of activity and as cover for operators on sick / holiday leave.
- To continuously seek ways to improve levels of performance and efficiency while reducing costs by optimizing the use of equipment, facilities, staff, technology and training and without compromise HSE principles and practices.
- To immediately respond to all emergencies and when required lead an emergency team by following the guidelines and procedures detailed in the emergency manual, including appropriately collaborating closely with other emergency authorities, until more senior management staff is present.
- To be genuinely committed to all HSE regulations and consistently demonstrate real care for personal health, site safety and the environment in daily operations.
- Permit Authority – to perform as one of Air BP’s authorized signatories capable of issuing work permits and ensuring safe workplace environment for others including 3rd parties carrying out construction, maintenance or repair works within the depot.
- To actively ensure all important communications (Technical bulletins, Safety Flashes, HSES and Operations Circulars) are clearly communicated to all staff and that these communications are thoroughly understood, with particular emphasis to HSE, customers, stakeholders and operations efficiency.
- To proactively contribute to maintaining excellent relationships with customers and stakeholders by demonstrating a professional attitude, maintaining good communications and deploying excellent service skills at all times.
- To immediately and accurately report all customer related incidents, including delays, so that the Airport Terminal Manager and marketing team can take proactive action as necessary.
- To maintain a timely and accurate log of all customer communications (face to face, phone calls and emails) and other relevant parties.
- To be one of Air BP’s authorized trainers and undertake to ensure personnel training records are accurately maintained and updated.
Requirements
- From 3 to 5 years of experience as aviation operator.
- A minimum of 3 years of experience as a Refueling Operator.
- A minimum of 6 months experience in shadowing supervisor duties.
- Bachelor degree/Equivalent in Engineering or technical field background.
- Excellent communication, leadership and management skills.
- Basic Accounting.
- Fluent spoken English and good written English.
- Good computer skills, especially Microsoft Office and Outlook.
- Valid local UAE driving license, heavy duty license will be an advantage.
- Skills: Strong on Air BP Competencies: Interpersonal Understanding, Personal Impact and Influence, Bias for Action, Decision Making and Judgement, Managing Time and Pressure, Teamwork, Leadership, Coaching and Development.
- Very HSE minded.
- Thorough understanding of Air BP’s Regulations for Refueling and Quality Control, and local HSE Policies, Commitments and Expectations.
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