Credit & Collections Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Signify is looking for a Credit & Collections Specialist to manage customer accounts, ensure timely payments, resolve billing issues, and negotiate payment plans. The role requires a Bachelor's degree in Finance or related field and 3-4 years of experience in accounts receivable or collections.
Key Skills for This Role
Responsibilities
- Monitor accounts receivable to identify overdue payments and initiate collection efforts
- Contact customers via phone, email, or mail to request payment and provide account information
- Negotiate payment arrangements and settlements within company policies to recover owed funds
- Collaborate with internal departments to address billing discrepancies and resolve disputes
- Maintain accurate records of collection activities and customer communications in the system
- Prepare reports on collection status, outstanding debts, and recovery rates for management review
- Ensure compliance with legal and regulatory requirements related to debt collection practices
- Reconcile customer accounts and provide insights to stakeholders
- Report on collection progress and results
- Work closely with the cash app team, CommOps and KAMs to address disputes and escalations
Requirements
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field
- Minimum of 3 4 years experience in accounts receivable, collections, or credit management, sales support
- Certification in Credit and Collections (e.g., Certified Credit and Collection Professional) or equivalent is preferred
Full Job Posting
Job Summary
- Manages customer accounts to ensure timely payments and reduce outstanding debts.
- Communicates effectively with clients to resolve billing issues and negotiate payment plans.
- Monitors payment activities and updates records to maintain accurate financial data.
Key Areas of Responsibility
- Monitors accounts receivable to identify overdue payments and initiate collection efforts.
- Contacts customers via phone, email, or mail to request payment and provide account information.
- Negotiates payment arrangements and settlements within company policies to recover owed funds.
- Collaborates with internal departments to address billing discrepancies and resolve disputes.
- Maintains accurate records of collection activities and customer communications in the system.
- Prepares reports on collection status, outstanding debts, and recovery rates for management review.
- Ensures compliance with legal and regulatory requirements related to debt collection practices.
- Reconcile customer accounts and provide insights to stakeholders.
- Report on collection progress and results.
- Contact customers to discuss their overdue payments and develop repayment plans.
- Work closely with the cash app team, CommOps and KAMs to address disputes and escalations.
Critical Experiences
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field to ensure foundational knowledge in financial principles and business operations.
- Minimum of 3 4 years experience in accounts receivable, collections, or credit management, sales support, demonstrating proficiency in managing overdue payments, negotiating settlements, and resolving billing disputes.
- Certification in Credit and Collections (e.g., Certified Credit and Collection Professional) or equivalent is preferred to validate expertise in debt collection practices and compliance with legal regulations.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Signify
Credit & Collections Specialist
Dubai, UAE
Signify seeks a Credit & Collections Specialist to manage customer accounts, ensure timely payments, and reduce outstanding debts. The role involves monitoring accounts receivable, negotiating payment plans, and resolvin
Key Account Manager, Inara
Riyadh, KSA
Signify is seeking a Key Account Manager to manage strategic relationships with key accounts in the lighting projects business. The role involves driving profitable growth, leading cross-functional teams, and promoting c
Key Account Manager, Inara
الرياض, KSA
Signify is hiring a Key Account Manager to manage strategic relationships with key accounts in the lighting projects business in Riyadh. The role involves driving profitable growth, coordinating cross-functional teams, a
Sales Specialist (Jeddah) – Electrical/Electronics Graduates
Riyadh, KSA
About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're b
Finance Intern ( Credit & Collections)
Dubai, UAE
About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're b
Finance Intern ( Credit & Collections)
Dubai, UAE
About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're b
HR Business Partner
Riyadh, KSA
About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're b
HR Business Partner
Riyadh, KSA
About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're b
Credit & Collections Specialist
Dubai, UAE
Key Account Manager, Inara
Riyadh, KSA
Key Account Manager, Inara
الرياض, KSA
Sales Specialist (Jeddah) – Electrical/Electronics Graduates
Riyadh, KSA
Finance Intern ( Credit & Collections)
Dubai, UAE
Finance Intern ( Credit & Collections)
Dubai, UAE
HR Business Partner
Riyadh, KSA
HR Business Partner
Riyadh, KSA