CPS Engagement Manager

Because this role supports the US government, it is required that this candidate be a US citizen who resides on US soil.

5+ years experience managing services projects in support of U.S. federal agencies

Knowledge in the areas of Data Governance, Data Management or Data Quality.

Hold an active security clearance (Secret/TS/TS-SCI)

Knowledgeable of at least least two or three of the following: data management processes, including data governance, data stewardship, master data management, data cataloging, and business rules management

An understanding of the leading PaaS providers, Data Lakes, Databases, and Integration platforms commonly adopted by federal agencies.

Experience with AWS/Azure, Kubernetes, infrastructure and platform.

An understanding of APIs via Java, Python, or similar scripting language for custom software implementations in Enterprise Linux or Unix environments.

An understanding of data warehousing, ETL, data integration.

An effective communicator across business and technical stakeholders and able to tailor to different audiences.

Extremely organized with a high attention to detail.

Always customer-focused and personally hold yourself accountable for the customer’s success.

Self-starting and interested in learning new software.

Able to lead Senior Level project update, value assessment or business review meetings.

Within the first 30 days of employment, be able to

Present the services offering to your manager understanding the different deliverables and the value provided.

Present the Customer Journey framework to your manager understanding the different phases and roles and responsibilities within each phase.

Clearily understand the roles and responsibilities of all delivery personnel including an Engagement Manager, Solution Architect, Account Program Manager, Premium Support Engineer, Sales Engineer and Account Executive.

Work with the account team to build project plans aligned to each assigned account.

Within the first 60 days of employment

Navigate Salesforce including accounts, projects, and utilization.

Identify customers at Risk and build a plan to remediate.

Identify process gaps and inefficiencies within the services organization.

Advise Sales on proposed services engagements.

Build and present delivery plans for each assigned account related to the project plan.

Within the first 90 days of employment be able to

Build playbooks to address process gaps and inefficiencies within the services organization.

Execute remediation plan for customers at risk collaborating with the sales, support, and technical teams.

Understand and convey to customers how Collibra's suite product capabilities and the projects being delivered provide value to customers.

The standard base salary range for this position is $96,000 - $120,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.