Manager, Professional Services Delivery

Minimum of a Bachelor's Degree coupled with 7-10 years of demonstrable services delivery industry experience.

Proven history of building and leading professional services teams.

Demonstrated success in building and scaling high-performing services delivery teams.

Exposure to the following areas: AI transformation, data governance, data management, data quality.

Extensive experience navigating complex enterprise customer engagements, including ensuring effective resolution, driving aligned and measurable value-based customer outcomes while always tracking towards the customer journey.

Relational: Fostering strong relationships within your team, including all internal and external stakeholders.

Collaborative: Focused on collaboration, working as a selfless leader, and consistently prioritizing the right collaborative behaviors by setting the example.

Exceptional Communicator: Fluent in both written and verbal English, ensuring clear and influential communication with all stakeholders.

Dedicated Customer Advocate: A strong, proven, and passionate champion for customer success and adoption. You are customer-obsessed.

Proactive and Organized Leader: A highly motivated, well-organized, and resourceful leader with exceptional problem-solving acumen.

Agile and Improvement-Oriented: Accustomed to thriving in fast-paced, evolving environments and continuously driving process improvement.

Inspirational Role Model: Committed to leading by example, inspiring trust, and setting a high standard for the team.

Within your first month, you will establish rapport with your team and cross-functional groups(Sales, CE, Partner), establish those relationships, learn the Collibra services offerings, delivery and engagement methodologies.

Within your third month, you will begin engaging with new and existing services customers. You will be aligned with Services Sales and participate in services proposal development. You will learn the services revenue model and associated revenue operations.

Within your sixth month, you will be acting as the subject matter expert on Professional Services offerings, solution delivery capabilities and engagement management. You will be actively participating in services business development discussions with customers. You will be leading the operational rigor required for delivery and revenue management.

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.