Country Club Busser/Runner (Seasonal)

START DATE OCTOBER 23rd 2026

Requirements

• Essential Duties & Responsibilities
• Read, interpret, and follow Banquet Event Orders (BEOs) and instructions provided by the Banquet Captain, Supervisor, or F&B Manager.
• Assist with event setup, including moving and arranging tables and chairs, setting up buffet areas, side stations, beverage stations, and other event areas.
• Prepare and maintain table settings, glassware, flatware, napkins, condiments, beverages, and other service items according to event specifications.
• Deliver food and beverages to members and guests in a timely, efficient, and professional manner.
• Assist servers and banquet staff with food running and beverage service as directed.
• Confirm food and beverage items are delivered to the correct table or guest.
• Communicate promptly with the Banquet Captain, Supervisor, or Manager regarding changes, special requests, guest concerns, allergies, or dietary restrictions.
• Never make assumptions regarding food allergies or dietary restrictions; refer questions to the appropriate kitchen or management personnel.
• Clear plates, glassware, flatware, and other service items promptly and appropriately.
• Reset tables and service areas according to established fine dining and banquet standards.
• Maintain clean, organized, and fully stocked side stations throughout each function.
• Assist with replenishing beverages, ice, service supplies, and other items as needed.
• Maintain cleanliness of dining rooms, banquet spaces, service areas, floors, and other assigned areas.
• Handle dishes, glassware, equipment, and service items carefully to prevent damage and ensure safe operation.
• Assist with event breakdown and cleanup, including clearing tables, removing equipment, cleaning floors, and properly storing tables, chairs, supplies, and equipment.
• Complete all assigned side work and pre-work required for future events before leaving the shift.
• Follow all established Food & Beverage, Association, sanitation, safety, and service standards.
• Maintain a professional, courteous, and positive attitude when interacting with members, guests, coworkers, and management.
• Work cooperatively with servers, bartenders, banquet staff, culinary staff, housekeeping, and other departments.
• Communicate effectively with the Banquet Captain, Supervisor, and F&B Manager throughout each function.
• Assist with other dining, banquet, and Food & Beverage responsibilities as directed.
• Perform other related duties and work-related projects as assigned by F&B Management or the Banquet Captain.
• Member & Guest Service Standards
• Provide friendly, courteous, and professional service to all members and guests.
• Maintain awareness of guest needs and respond promptly to requests.
• Treat members, guests, and coworkers with respect and professionalism.
• Maintain a clean, polished, and organized appearance.
• Represent Heritage Palms and the Food & Beverage Department in a positive and professional manner.
• Remain attentive and professional during busy events and high-volume service periods.
• Schedule & Availability
• Seasonal, variable schedule based on business needs and scheduled events.
• Must have a flexible schedule and be available to work days, evenings, nights, weekends, and holidays.
• Must be available to work extended shifts and high-volume event periods as needed.
• Hours may vary based on banquet schedules, member events, private functions, and operational requirements.
• Qualifications & Requirements
• Previous restaurant, fine dining, banquet, food-running, or hospitality experience preferred.
• Previous experience in a four-star/four-diamond country club, resort, hotel, or fine dining environment preferred.
• High school diploma or equivalent preferred.
• Must possess or obtain a valid Food Handler Card as required within 30 days of employment.
• Must be TIPS Certified or obtain TIPS certification as required by the company within 30 days of employment.
• Ability to communicate effectively in English with members, guests, management, and coworkers.
• Ability to follow verbal and written instructions accurately.
• Ability to read and follow Banquet Event Orders (BEOs).
• Ability to work effectively in a fast-paced environment.
• Ability to multitask and prioritize responsibilities.
• Strong attention to detail and commitment to maintaining high service standards.
• Ability to work independently while also functioning effectively as part of a team.
• Dependable attendance and punctuality are required.
• Must maintain a professional appearance and attitude.

Summary