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Minimum of 5 years' experience in fleet, automotive, or a similar B2B account management environment.
Proven track record of managing complex corporate customer relationships and retaining key accounts.
Strong relationship management and commercial skills, with experience developing customer plans, identifying growth opportunities, and managing renewals.
Confident communicator with the ability to influence and present to senior stakeholders, including C-suite audiences, and build long-term customer partnerships.
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Strong analytical skills with the ability to interpret data, identify trends, and turn insights into clear, compelling recommendations that drive customer outcomes.
Excellent presentation, facilitation, and stakeholder management skills.
Experience managing escalations, complaints, and service improvements, with the ability to handle challenging situations and competing priorities in a fast-paced environment.
Proactive, customer-focused, and accountable, with a commitment to delivering exceptional customer experiences.
Degree, professional qualification, or relevant industry accreditation desirable.
Willingness to travel regularly to customer and company locations, including occasional overnight stays.
26 days off a year + Bank Holidays to relax and recharge
Health Cash Plan to help cover every day medical expenses
Free onsite bi-weekly yoga
Free onsite massage with a qualified therapist
Group Personal Pension Plan to help you plan for the future
Bonus Scheme because we believe in sharing success
Career Development Support with training and opportunities for advancement
Fun seasonal events and social opportunities
Recognition and rewards through our Partners in Excellence programme
You must have the right to remain and work in the UK.
You must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment, but they must be declared at the point of application.
Please also be aware we do not provide visa sponsorship for any of our positions advertised.
We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.
We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.
Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right .
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Global family-owned automotive services organization.
Visit company websiteJobs and hiring trendsGBP 37000-42000 yearly / year
Full-time
Senior · 5+ years experience
Hybrid
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