Coordinator-Admin
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Key skills for this role
About the Role
St. Regis Hotels & Resorts in Doha is hiring an Admin Coordinator to serve as a point of contact for clients, handle correspondence, and maintain records. The role requires strong communication, organizational skills, and proficiency with office equipment.
Key Skills for This Role
Responsibilities
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
- Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests
- Operate standard office equipment other than computers
- Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
- Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information
- Enter and locate work related information using computers and/or point of sale systems
Requirements
- High school diploma or equivalent
- Experience in administrative or customer service role preferred
- Ability to operate standard office equipment
- Strong communication and organizational skills
- Ability to maintain confidentiality
Full Job Posting
Position Summary
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
- Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
- Operate standard office equipment other than computers.
- Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
- Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness.
- Enter and locate work related information using computers and/or point of sale systems.
Policies and Procedures
- Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Report accidents, injuries, and unsafe work conditions to manager.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
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