Coordinator-Admin
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking an Admin Coordinator to serve as a point of contact for clients, handle phone and email communications, and perform administrative tasks. The role involves using computer systems to update records, prepare documents, and support guest services.
Key Skills for This Role
Responsibilities
- Serve as point of contact for clients and communicate by phone and email
- Enter and retrieve information from computer databases to update records and answer inquiries
- Operate standard office equipment and prepare documents using word processing and spreadsheet software
- Transmit information via computer, mail, or fax, including proofreading and editing
- Welcome and acknowledge guests according to company standards
- Maintain positive working relationships with other employees and departments
Requirements
- Ability to serve as point of contact for clients and communicate by phone and email
- Proficiency in using computer databases and standard office equipment
- Ability to prepare letters, memos, and other documents using word processing and spreadsheet software
- Strong attention to detail and accuracy in proofreading and editing
- Ability to follow company policies and maintain professionalism
- Physical ability to lift, carry, push, pull, and place objects weighing up to 10 pounds
Full Job Posting
Position Summary
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
- Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
- Operate standard office equipment other than computers.
- Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Responsibilities
- Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness.
- Enter and locate work related information using computers and/or point of sale systems.
- Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Report accidents, injuries, and unsafe work conditions to manager.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
About Marriott International
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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