Controls and Governance Consultant
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Key skills for this role
About the Role
NeoStats is seeking a Controls and Governance Consultant for a 10-month onsite contract in Riyadh. The role involves ensuring operational discipline, accuracy, and compliance across card products, reviewing partner deliverables, and maintaining documentation integrity.
Key Skills for This Role
Responsibilities
- Serve as the internal point of accountability for governance within the cards team, ensuring adherence to agreed standards and procedures
- Review partner and vendor reports, validating compliance with regulatory, contractual, and operational requirements
- Monitor contractual timelines, flagging expired or soon to expire agreements and escalating for timely renewal or closure
- Oversee telesales scripts and operations to confirm accuracy of cardholder communications and consistency with product documentation
- Ensure customer facing channels present accurate, consistent, and up to date information across card products and offers
- Review and maintain Standard Operating Procedures (SOPs) for card business functions
- Audit marketing and product collateral to prevent obsolete or conflicting content
- Provide a detailed eye on contracts, agreements, and business cases before escalation for leadership review
- Directly support the Head of Cards in day to day governance and oversight
- Collaborate with product managers, operations teams, telesales, and external vendors to align practices with contractual and compliance requirements
- Persuasively influence internal and external stakeholders to drive corrective actions and enforce accuracy
Requirements
- 8 10 years of relevant experience in governance, compliance, and documentation management, preferably within financial services or payment products
- Mandatory: English and Arabic
- Exceptional attention to detail with a structured and methodical approach
- Proven ability to review and interpret contracts, partner agreements, and reports
- Excellent communication and stakeholder management skills
- Proactive and persistent personality with ability to balance control responsibilities
Full Job Posting
About NeoStats Analytics
- NeoStats is a new age Data & Analytics firm offering contemporary solutions and infinite possibilities.
- Our mission is to create lasting competitive advantage for clients by transforming them into data driven organizations.
- Established in 2022, headquartered in UAE with bases in India & UK.
About the Job
- The Controls and Governance Lead will ensure operational discipline, accuracy, and compliance across card products.
- Act as the first line of control within the cards function, safeguarding processes and reviewing partner deliverables.
- Role demands persistence, attention to detail, and a persuasive approach to influence stakeholders.
Responsibilities
- Serve as the internal point of accountability for governance within the cards team.
- Review partner and vendor reports, validating compliance with regulatory, contractual, and operational requirements.
- Monitor contractual timelines, flagging expired or soon to expire agreements.
- Oversee telesales scripts and operations to confirm accuracy of cardholder communications.
- Ensure customer facing channels present accurate, consistent, and up to date information.
- Review and maintain Standard Operating Procedures (SOPs) for card business functions.
- Audit marketing and product collateral to prevent obsolete or conflicting content.
- Provide a detailed eye on contracts, agreements, and business cases before escalation.
- Directly support the Head of Cards in day to day governance and oversight.
- Collaborate with product managers, operations teams, telesales, and external vendors.
- Persuasively influence internal and external stakeholders to drive corrective actions.
Requirements
- Mandatory: English / Arabic is mandatory.
- Exceptional attention to detail with a structured and methodical approach.
- Proven ability to review and interpret contracts, partner agreements, and reports.
- Excellent communication and stakeholder management skills.
- Proactive and persistent personality, able to balance control responsibilities.
- Comfortable working within card product teams and supporting senior leadership directly.
Mandatory Skills
- Strong governance, compliance, and documentation management experience, preferably within financial services or payment products.
- Relevant: 8 10 Years of relevant experience.
What we offer
- Competitive Salary and Benefits.
- Opportunity to be part of a fast paced and growing startup.
- Ownership of initiatives and specific responsibilities.
- Continuous coaching & mentoring with senior data scientists and AI experts.
- Dynamic and respectful work environment.
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