Controls and Governance Consultant
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
NeoStats seeks a Controls and Governance Consultant to ensure operational discipline and compliance across card products. The role involves reviewing partner deliverables, maintaining documentation integrity, and influencing stakeholders to enforce standards.
Key Skills for This Role
Responsibilities
- Serve as the internal point of accountability for governance within the cards team, ensuring adherence to agreed standards and procedures
- Review partner and vendor reports, validating compliance with regulatory, contractual, and operational requirements
- Monitor contractual timelines, flagging expired or soon to expire agreements and escalating for timely renewal or closure
- Oversee telesales scripts and operations to confirm accuracy of cardholder communications and consistency with product documentation
- Ensure customer facing channels present accurate, consistent, and up to date information across card products and offers
- Review and maintain Standard Operating Procedures (SOPs) for card business functions
- Audit marketing and product collateral to prevent obsolete or conflicting content
- Directly support the Head of Cards in day to day governance and oversight
Requirements
- Mandatory: English / Arabic is mandatory
- 8 10 years of relevant experience in governance, compliance, and documentation management, preferably within financial services or payment products
- Proven ability to review and interpret contracts, partner agreements, and reports
- Excellent communication and stakeholder management skills
- Exceptional attention to detail with a structured and methodical approach
Full Job Posting
About the Job
- The Controls and Governance Lead will play a pivotal role in ensuring operational discipline, accuracy, and compliance across card products and related activities.
- This individual will act as the first line of control within the cards function—safeguarding processes, reviewing partner deliverables, and maintaining the integrity of customer facing information and internal documentation.
Responsibilities
- Controls & Oversight: Serve as the internal point of accountability for governance within the cards team
- Review partner and vendor reports, validating compliance with regulatory, contractual, and operational requirements
- Monitor contractual timelines, flagging expired or soon to expire agreements and escalating for timely renewal or closure
- Oversee telesales scripts and operations to confirm accuracy of cardholder communications
- Ensure customer facing channels present accurate, consistent, and up to date information
- Documentation & Process Integrity: Review and maintain Standard Operating Procedures (SOPs)
- Audit marketing and product collateral to prevent obsolete or conflicting content
- Provide a detailed eye on contracts, agreements, and business cases before escalation
- Stakeholder Engagement & Support: Directly support the Head of Cards in day to day governance and oversight
- Collaborate with product managers, operations teams, telesales, and external vendors
- Persuasively influence internal and external stakeholders to drive corrective actions
Requirements
- Mandatory: English / Arabic is mandatory
- 8 10 years of relevant experience in governance, compliance, and documentation management, preferably within financial services or payment products
- Proven ability to review and interpret contracts, partner agreements, and reports
- Excellent communication and stakeholder management skills
- Exceptional attention to detail with a structured and methodical approach
- Proactive and persistent personality
- Comfortable working within card product teams and supporting senior leadership directly
Mandatory Skills
- Strong governance, compliance, and documentation management experience
- Relevant: 8 10 Years of relevant experience
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at NeoStats
Senior Credit Cards Product and Portfolio Expert
Riyadh, KSA
NeoStats seeks a Senior Credit Cards Product and Portfolio Expert to support the Head of Cards in shaping and executing the bank's cards strategy in Riyadh. The role requires deep product knowledge, project management sk
Cards Technical Implementation Lead
Riyadh, KSA
NeoStats seeks a Cards Technical Implementation Lead for a 12-month onsite contract in Riyadh, KSA. You will lead the full technical delivery of consumer credit, wallet-linked, and commercial card programs, including BIN
Card Product Manager
Dubai, UAE
NeoStats is seeking a Card Product Manager for a 12-month contract in Dubai to lead the launch of a prepaid card product. The role involves end-to-end product lifecycle management, from regulatory submissions to portfoli
Controls and Governance Consultant
Riyadh, KSA
NeoStats seeks a Controls and Governance Consultant to ensure operational discipline and compliance across card products in Riyadh. The role involves reviewing partner deliverables, maintaining documentation integrity, a
Card Product Manager
Dubai, UAE
NeoStats seeks a Card Product Manager for a 12-month contract in Dubai to lead the launch of a prepaid card product for a UAE bank. You will own the end-to-end product lifecycle from regulatory readiness to post-launch o
Senior Data Science Consultant
Jeddah, KSA
NeoStats is seeking a Senior Data Science Consultant for Cards Marketing Analytics in Jeddah, Saudi Arabia. The role involves building predictive models, customer segmentation, and campaign analytics for credit and debit
Senior Data Science Consultant
Jeddah, KSA
NeoStats is seeking a Senior Data Science Consultant for Cards Marketing Analytics in Jeddah, Saudi Arabia. The role involves building predictive models, developing customer segmentations, and analyzing campaign performa
Product Designer — Lead / Senior
Dubai, UAE
NeoStats is seeking a Lead or Senior Product Designer for a banking client in Dubai. The role involves designing digital banking experiences across web, mobile, and tablet. Requires 5-8 years of product design experience
Senior Credit Cards Product and Portfolio Expert
Riyadh, KSA
Cards Technical Implementation Lead
Riyadh, KSA
Card Product Manager
Dubai, UAE
Controls and Governance Consultant
Riyadh, KSA
Card Product Manager
Dubai, UAE
Senior Data Science Consultant
Jeddah, KSA
Senior Data Science Consultant
Jeddah, KSA
Product Designer — Lead / Senior
Dubai, UAE