Contract Quality Manager

You’ll have a strong understanding of quality management principles and current quality standards, with experience of audits, corrective actions, problem solving and continuous improvement.

You’ll ideally be working towards, or already hold, professional membership of the Chartered Quality Institute (CQI).

You’ll have excellent attention to detail and be confident working with complex data, including advanced Microsoft Excel skills and the ability to extract, manipulate and analyse information to identify trends and performance issues.

You’ll also be able to produce accurate, concise and professional reports for a range of stakeholders.

within quality management, construction, property maintenance, facilities management or another high-volume customer-focused environment would be advantageous.

Knowledge of DIO Assurance Practitioners Guide EM/02, CAFM systems such as Maximo, or experience working within a military environment would also be beneficial.

You’ll be a confident communicator who can build effective relationships with customers and colleagues at all levels, while being equally comfortable working independently and taking ownership of your workload.

A proactive, solutions-focused approach and a genuine commitment to continuous improvement are essential.

Lean Six Sigma experience would be desirable, as would experience of working with formal quality management systems and corrective action methodologies.

You’ll need a full UK driving licence and must be a British citizen due to site restrictions.

You’ll also need to be able to obtain and maintain SC security clearance.

This is a site-based role with occasional travel between sites.

• 6% employee matched pension contribution
• 25 days annual leave
• Single private medical cover
• Life assurance 2x annual salary

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS.

By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all.

Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas.

We are proudly a Disability Confident Leader.

Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.