linkedin
Contract Lifecycle Management (CLM) Administrator
Dillon Consulting Limited
Ottawa, CAN
Full Time
Mid
Hybrid
6 days ago
Contract Lifecycle ManagementCLM PlatformsCRM SystemsLow code ConfigurationWorkflow OptimizationContract Negotiation
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Contract Lifecycle ManagementCLM PlatformsCRM Systems
About the Role
Dillon Consulting is hiring a CLM Administrator to own the configuration, governance, and user enablement of their enterprise CLM platform. You will manage contract operations, drive AI innovation, and collaborate with Legal, Finance, and IT.
Key Skills for This Role
Contract Lifecycle ManagementCLM PlatformsCRM SystemsLow code ConfigurationWorkflow OptimizationContract Negotiation
Responsibilities
- Serve as primary administrator for the corporate CLM system, managing daily platform health, low code configurations, user access, and security controls
- Map, design, and optimize complex conditional approval routing loops, fallback playbook terms, and automated clause threshold variations
- Collaborate with IT and platform teams to deliver system enhancements and integrate CLM with enterprise ERP platforms
- Support end to end CLM operations from intake to execution, including authoring, approval tracking, amendment handling, and obligation management
- Oversee commercial tickets within the CLM and assist in negotiating NDAs, MSAs, and various vendor agreements
- Maintain data quality standards for contract tagging and indexing; review executed agreements to ensure accurate metadata and audit readiness
- Drive integration of AI capabilities such as document intelligence, metadata extraction, clause classification, risk detection, and automated redlining
- Monitor system metrics and operational performance to drive process efficiencies and scalability
- Partner with Business Units, Legal, Finance, Procurement, and IT to align CLM capabilities with operational needs
- Draft user guides, troubleshoot application errors, and host ongoing training programs to drive software adoption
Requirements
- Bachelor's degree in Legal Operations, Business Administration, Information Systems, or related field, or equivalent professional diploma
- 4+ years of dedicated professional experience working with CLM/CRM systems, contract database administration, or legal support and operations
- Demonstrated hands on experience designing and implementing complex conditional routing logic, digital signature flows, and matrixed approval workflows
- Experience reviewing, drafting, and negotiating standard commercial contracts
- Experience administering and configuring CLM with transferable expertise from enterprise CLM platforms such as LinkSquares, Ironclad, Conga, Agiloft, or Icertis
- Proven ability to analyze complex workflows, simplify legal/financial processes, and translate business requirements into technical specifications
- Strong communication and client service skills
- Advanced working knowledge of Adobe and MS Word
Full Job Posting
Your Opportunity
- As our CLM Administrator, you will own the daily configuration, governance, and user enablement of our enterprise digital Contract Lifecycle Management (CLM) platform.
- This is a new position based at any of our offices: London, Toronto, Kingston, Guelph, Kitchener, Windsor, Ottawa, Chatham, Hamilton.
- We offer flexible work hours and hybrid work arrangement options.
Responsibilities
- Serve as the primary administrator for the corporate CLM system, managing daily platform health, low code configurations, user access, and security controls.
- Map, design, and optimize complex conditional approval routing loops, fallback playbook terms, and automated clause threshold variations.
- Collaborate with IT and platform teams to deliver system enhancements and integrate the CLM seamlessly with enterprise ERP platforms.
- Support end to end CLM operations from intake to execution, including authoring, approval tracking, amendment handling, and obligation management.
- Oversee commercial tickets within the CLM and assist in negotiating NDAs, MSAs, and various vendor agreements as required.
- Maintain data quality standards for contract tagging and indexing; review executed agreements to ensure accurate metadata, repository governance, and audit readiness.
- Drive the integration of AI capabilities (e.g., document intelligence, metadata extraction, clause classification, risk detection, and automated redlining) to streamline authoring and negotiation.
- Monitor system metrics and operational performance to drive process efficiencies, scalability, and successful post implementation reviews.
- Partner closely with internal Business Units, Legal, Finance, Procurement, and IT to align CLM capabilities with operational needs.
- Draft user guides, troubleshoot application errors, and host ongoing training programs to drive software adoption for non technical internal users.
Qualifications
- Hold a Bachelor’s degree in Legal Operations, Business Administration, Information Systems, or a closely related field, or possess an equivalent professional diploma.
- Bring 4 years of dedicated professional experience working with CLM/CRM systems, contract database administration, or legal support and operations.
- Demonstrated hands on experience designing and implementing complex conditional routing logic, digital signature flows, and matrixed approval workflows.
- Experienced in reviewing, drafting, and negotiating standard commercial contracts.
- Experience administering and configuring CLM with transferable expertise from enterprise CLM platforms such as LinkSquares, Ironclad, Conga, Agiloft, or Icertis.
- Proven ability to analyze complex workflows, simplify legal/financial processes, and translate business requirements into clear technical specifications.
- Strong communication and client service skills, with the ability to build trusted relationships across Legal, Finance, IT and Technical teams.
- Advanced working knowledge of Adobe and MS Word.
Compensation & Benefits
- Salary range: CAD 55,000 CAD 95,000
- Employee share purchase plan (100% employee owned)
- Overtime Directive with premium pay after 40 hours
- Comprehensive health benefits
- Generous retirement savings plan with employer matching up to 5.5%
- Student loan repayment assistance
- Wellness allowance and enhanced mental health benefits
- Ample paid vacation
- Employee and Family Assistance Program (EFAP)
- Goodlife Fitness Corporate Membership rates
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Dillon Consulting Limited
Senior Transportation Engineer - Project Manager
Ottawa, CAN
SeniorFull Time
Dillon Consulting is seeking a Senior Transportation Engineer - Project Manager to lead multidisciplinary transportation projects, including environmental assessments, preliminary and detailed design, and construction ph
6 days agoView →
Office Administrator
Fredericton, UAE
MidFull Time
Dillon Consulting seeks an Office Administrator for its Fredericton office. You will manage office logistics, support project and marketing teams, and foster a positive office culture. Requires 3-5 years of admin experie
4 weeks agoView →