Content Development Manager

• Own the full lifecycle of course content development across multiple modalities. We’re looking for someone who has a wide range of content development experience across written learning materials, instructional video, live sessions (eg., webinars), audio content, and beyond.
• Act as a “Learning Producer” for new courses – developing a vision for both synchronous and asynchronous learning components of courses – and executing on that vision.
• Write, edit, and proofread instructional content to a high standard of clarity, accuracy, and learner-friendliness, leveraging AI tools.
• Build relationships and collaborate closely with subject matter experts, instructors, and presenters to refine, elevate and gamify lectures and presentations.
• Leverage AI tools to accelerate and enhance content development workflows.
• Partner cross-functionally with project managers, the LX team, client-facing teams, and other internal stakeholders to ensure content meets business objectives and launch timelines.
• Maintain and continuously improve content quality standards across the team.

• 8–10 years of experience in learning design, content development, and/or course development.
• Demonstrated end-to-end ownership of course creation — from concept through final production.
• Content development experience across modalities: written content, video production, live/webinar facilitation, learning games, audio/podcast production, etc.
• Exceptional writing, proofreading, and editing skills. You are the colleague people send drafts to because you have an impeccable editing eye.
• Proven ability to work with SMEs and instructors to sharpen and refine their material – and translate it into course elements.
• An outcomes focus: experience designing and building learning experiences attached to ambitious KPIs.
• Ability to independently manage your own project timelines.
• Demonstrated experience using AI tools to support content development.
• A portfolio or examples of work you've built and are proud of.
• Experience developing AI, tech, or data courses OR background in healthcare or Allied Health instructional content.
• People management experience is not required, but is a bonus.

Why this moment, why Springboard?

If you want to own something and help build something that matters, this is it.

Our courses serve real, tangible needs of individuals and employers: people are looking to change or uplevel their careers to improve their lives, and employers have talent shortages that aren’t simply a trend, but a genuine crisis.

This is the problem we exist to solve.

If you want to move away from building products that are "nice-to-have" and start developing mission-critical solutions that fundamentally change how people upskill, reskill, and get hired, let’s talk.