Configuration Management Database-CMDB Architect

The Team

Responsibilities and Impact

• The CMDB Architect will own, manage, and govern the Configuration Management Database (CMDB) capability for Mobility Global, ensuring it becomes the trusted single source of truth for technology assets, configuration items, services, platforms, products, and operational towers across the organisation.
• This role will play a pivotal role in shaping the foundation of Mobility Global’s operational ecosystem. By creating a governed, trusted, and automated CMDB capability, this role will directly support service reliability, change impact analysis, security operations, vulnerability management, asset visibility, product ownership, and technology decision-making across the enterprise.
• This role is critical to Mobility Global’s next phase of transformation as the organisation stands up its own CMDB landscape, exits Transition Service Agreement dependencies, and establishes a standalone, operational, governed, and future-ready CMDB capability.
• Own the overall CMDB strategy, architecture, governance model, roadmap, and maturity journey for Mobility Global.
• Define and govern the CMDB data model, CI classes, attributes, relationships, lifecycle standards, naming conventions, and source-of-truth principles.
• Engage with business and technology stakeholders across Mobility Global to understand requirements, define priorities, and translate business needs into a practical CMDB roadmap.
• Lead the establishment of CMDB as the authoritative single source of truth for service management, SecOps, vulnerability management, infrastructure, cloud, applications, products, and other operational towers.
• Own and optimise ServiceNow Discovery, service mapping, integration patterns, and automated data ingestion into the CMDB.