Concierge Driver
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Key skills for this role
About the Role
Cristal Hotel Abu Dhabi is seeking a Concierge Driver to provide personalized guest services, including valet parking, luggage assistance, and front entrance support. The ideal candidate has 2-3 years of hotel experience in a similar role and a high school qualification.
Key Skills for This Role
Responsibilities
- Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure
- Maintain awareness of the car park and front entrance at all times
- Greet guests upon arrival, opening car doors and assisting them into the hotel
- Issue car tickets and ensure no cars are parked by guests themselves
- Assist with luggage and bid farewell to guests
- Maintain cleanliness of hotel entrance, lobby, and concierge areas
- Deliver messages, mail, packages, and newspapers to guests and staff
- Suggestively sell hotel promotions, outlets, and facilities
Requirements
- High school or similar educational qualification
- 2 3 years prior hotel experience in a similar role
Full Job Posting
Education and Experience Requirements
- High school or similar educational qualification
- 2 3 years prior hotel experience required in a similar role
Scope and General Purpose of Job
- To be the main point of focus for all guests, helping maintain a professional image of the hotel
- To be dedicated and focused on giving personalised care to all guests
- To serve guest cars in the best and fastest ways without endangering vehicles
Key Duties and Responsibilities
- Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure
- Maintains an awareness of the car park and the Front entrance at all times
- Greets guests upon arrival, opening the car door and assisting them into the hotel
- Deals promptly, efficiently and pleasantly with all guests
- Regularly checks the hotel entrance area, ensuring it is clean and tidy
- Keeps car park and front driveway clean and tidy, ensuring no undesirable cars are present
- Issue car tickets after clarifying if guest in house or walk in guests
- Ensure no cars are parked in hotel parking by guest himself
- Communicate with bell desk team
- Bids farewell to hotel guests, and assists with luggage
- Co operates in the performance of any reasonable task requested by management
- Adheres to all hotel policies and procedures
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