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The mission of the Concierge Division is to connect with and delight our clients.
Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. So much more than a customer care centre — hence the fancy name — Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day. Your lifelong career in fashion might just start here.
We’re proud to offer industry leading wages starting at $21/hr. with unlimited growth potential at Aritzia.
You’ll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success.
As a Bilingual Concierge Advisor , you will:
Deliver world-class client service across all channels including Live Chat, Phone, and Email in French and English
Sell clothes and earn client confidence through unparalleled styling expertise
Resolve client inquiries efficiently, ensuring the highest levels of satisfaction
Meet and exceed established performance targets
Skip the repetitive application forms
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As a Bilingual Concierge Advisor, you have:
The ability to start Monday September 22nd 2025
The ability to work 30 hours per week for mandatory training in your first two weeks Training is typically scheduled Monday to Friday from 11 AM – 5 PM EST
Training is typically scheduled Monday to Friday from 11 AM – 5 PM EST
The ability to work shifts within our operating hours of 9AM - 9PM EST (including evenings and weekends)
No extended time off from November through January during our peak sales events
Actual hours scheduled each week will depend on your availability and business volumes.
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Vertically integrated design house creating Everyday Luxury apparel.
Visit company websiteJobs and hiring trendsCAD 21-22 hourly / hour
Part-time
Entry
Onsite
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