bayt
Concierge Agent
Unknown
Riyadh Region, KSA
Mid-Senior
Onsite
Discovered 1 weeks ago
concierge servicesluxury guest servicereservation coordinationtransportation coordinationEnglishMicrosoft Office
Free
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concierge servicesluxury guest servicereservation coordination
Role Overview
The Concierge Agent connects guests with destination experiences and serves as a trusted advisor throughout the guest journey.
The role provides personalized recommendations, coordinates arrangements, and handles special requests with accuracy and care.
Key Skills for This Role
concierge servicesluxury guest servicereservation coordinationtransportation coordinationEnglishMicrosoft Office
Full Job Posting
Company and Destination
SLS The Red Sea is a luxury lifestyle destination on the Red Sea coast operated within Ennismore’s portfolio.
The resort includes 150 keys, five food and beverage venues, and a luxury spa.
The role supports guest experiences across the hotel, Shura Island, and the wider Red Sea destination.
Role Overview
The Concierge Agent connects guests with destination experiences and serves as a trusted advisor throughout the guest journey.
The role provides personalized recommendations, coordinates arrangements, and handles special requests with accuracy and care.
Guest Service Responsibilities
- Welcome guests and remain engaged throughout their stay to create personalized and memorable experiences.
- Handle guest inquiries, requests, feedback, concerns, and personal assistance with discretion and follow-through.
- Provide recommendations and coordinate dining, transportation, activities, entertainment, spa, wellness, and other experiences.
- Maintain current knowledge of destination facilities, attractions, activities, transportation, and guest experiences.
Coordination and Records
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