Community Manager

Permanent full-time position managing the day-to-day operation of a well-established retirement community

Laptop, phone and onboarding training provided

Paid Parental Leave and Purchased Annual Leave options

Two (2) additional leave days per calendar year

Annual salary reviews and annual bonus incentive scheme

Employee Referral Program and Employee Assistance Program

Discounts to Health Insurance and Retail & Leisure partner providers

Annual flu vaccinations and skin checks

Demonstrated experience in a customer-facing Operations or General Manager role in a similar or adjacent industry (e.g. Hospitality, Hotel/Tourism or Retirement Living).

Highly developed interpersonal skills with a passion for leading a large team and working with a wide range of stakeholders.

Demonstrated experience in customer engagement and satisfaction, skilled in managing complex resident concerns with the ability to guide conversations to practical, fair and positive outcomes.

A resilient and self-motivated attitude with a strong focus on KPI improvements, financial results, and resident satisfaction.

Financial acumen with experience in P&L budgets and confident in presenting budgets or community updates to a very large group of residents

Thorough knowledge of Microsoft Office and ability to learn multiple software applications

Tertiary qualification in business or related discipline (desirable, not essential)

Two (2) COVID-19 vaccinations (required)

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.