Community Manager- Crypto
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Key skills for this role
About the Role
CFI Financial Group seeks a Community Manager – Crypto to manage and grow online communities on Telegram, Discord, and Twitter. Responsibilities include engaging with members, monitoring discussions, organizing activities, and tracking metrics.
Key Skills for This Role
Responsibilities
- Manage and moderate crypto communities across Telegram, Discord, and social media platforms
- Engage with community members and respond to inquiries in a timely and professional manner
- Monitor discussions, feedback, and sentiment related to the brand and crypto products
- Identify and report community insights, trends, and potential reputational risks
- Collaborate with marketing teams to support campaigns, product launches, and community initiatives
- Organize community activities such as AMA sessions, contests, and live discussions
- Track community engagement metrics and provide performance insights
- Ensure communication tone aligns with brand guidelines
Requirements
- Bachelor’s degree in Marketing, Business, or Digital Media
- 3+ years of experience in community management or social media
- Experience in crypto, fintech, or financial services
- Strong familiarity with Telegram, Discord, Twitter, and crypto communities
- Knowledge of cryptocurrency and blockchain industry trends
Full Job Posting
Role Overview
- The Community Manager – Crypto is responsible for managing and growing the company’s online communities across social media and messaging platforms such as Telegram, Discord, and Twitter (X), ensuring strong engagement and a positive brand presence.
Main Tasks and Responsibilities
- Manage and moderate crypto communities across Telegram, Discord, and social media platforms.
- Engage with community members and respond to inquiries in a timely and professional manner.
- Monitor discussions, feedback, and sentiment related to the brand and crypto products.
- Identify and report community insights, trends, and potential reputational risks.
- Collaborate with marketing teams to support campaigns, product launches, and community initiatives.
- Organize community activities such as AMA sessions, contests, and live discussions.
- Track community engagement metrics and provide performance insights.
- Ensure communication tone aligns with brand guidelines.
Education & Experience
- Bachelor’s degree in Marketing, Business, or Digital Media.
- 3+ years of experience in community management or social media.
- Experience in crypto, fintech, or financial services.
- Strong familiarity with Telegram, Discord, Twitter, and crypto communities.
- Knowledge of cryptocurrency and blockchain industry trends.
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