Community Lead
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Key skills for this role
About the Role
The Bureau is seeking a Community Lead to manage member lifecycle, events, partnerships, and coworking operations at its Opera Grand Downtown location. The role involves onboarding members, building relationships, driving membership conversions, and executing community events.
Key Skills for This Role
Responsibilities
- Act as main point of contact for members, managing full lifecycle from onboarding to retention
- Lead onboarding and ensure seamless integration into the community
- Build strong relationships with members and connect them for synergies
- Manage member communications via WhatsApp, email, and internal platforms
- Conduct tours, manage leads, and convert memberships
- Drive event space bookings and prepare spaces for events
- Develop and execute activations to attract new members and increase engagement
- Plan and execute a dynamic calendar of community events
- Collaborate with other Community Lead on strategy
- Create partnerships with organizations and local businesses
- Build and run the Founding Members Program
- Create and maintain marketing materials using Canva
Requirements
- Experience in community management or related field
- Strong communication and interpersonal skills
- Ability to manage events and partnerships
- Proficiency in CRM tools (e.g., HubSpot) is a plus
Full Job Posting
About The Bureau
- The Bureau is a purpose built female focused, fully inclusive, co working space and community in Dubai with two locations: Gold & Diamond Park and Opera Grand Downtown.
Position Overview
- The Community Lead’s responsibilities fall into four key categories: Member Management, Events, Partnerships & Activations, and Coworking.
- The Community Lead will ensure each member is consistently gaining value, attracting new members, and focusing on creating a space conducive to working, connecting, and community building.
Timings
- Generally, Monday – Friday 9am to 6pm which could be adjusted based on weekly requirements.
Responsibilities
- Act as the main point of contact for members, managing their full lifecycle from onboarding to retention to member queries.
- Lead onboarding and ensure seamless integration into The Bureau community.
- Build strong relationships with members, proactively engaging and connecting them to create meaningful synergies.
- Manage member communications, including WhatsApp groups, email updates, and internal platforms (e.g. Hubspot).
- Conduct tours, manage leads, and convert memberships (coworking).
- Drive event space bookings from enquiry through to conversion. Prepare and adapt the space for events, ensuring all setups meet client expectations.
- Develop and execute activations and clear strategies to attract new members, increase engagement, and deliver added value.
- Plan, coordinate, and execute a dynamic calendar of community events and activations.
- Collaborate closely with the other Community Lead to align on events, activations, and overall community strategy.
- Create meaningful partnerships with organizations and local businesses, building the Bureau ecosystem.
- Build and run the Founding Members Program.
- Create and maintain marketing materials (e.g. event flyers). Canva experience is a plus.
How to Apply
- To apply, please email your CV and cover letter to hr@thebureaubc.com.
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