Commercial Operations Assistant
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Key skills for this role
Role Overview
Full-time, fully remote Commercial Operations Assistant role in the United Arab Emirates.
The role supports commercial activities, sales administration, order coordination, reporting, documentation, and cross-functional business operations.
The position works with data, processes, customers, and internal teams in an international environment.
Key Skills for This Role
Full Job Posting
The Role
Full-time, fully remote Commercial Operations Assistant role in the United Arab Emirates.
The role supports commercial activities, sales administration, order coordination, reporting, documentation, and cross-functional business operations.
The position works with data, processes, customers, and internal teams in an international environment.
Key Responsibilities
- Provide daily operational support to commercial and sales teams.
- Coordinate activities across sales, finance, procurement, and operations.
- Prepare quotations, proposals, purchase orders, and commercial documents.
- Track customer orders, sales opportunities, quotations, and contract progress.
- Maintain accurate CRM, ERP, customer, order, pricing, product, and commercial database records.
- Coordinate with finance on invoices, payments, credit terms, and account status.
- Liaise with procurement on pricing, product availability, suppliers, and purchasing requirements.
- Support order fulfillment, delivery coordination, customer onboarding, and account administration.
- Prepare reports, assist with forecasting and pipeline tracking, and support tenders, bids, and proposals.
- Monitor deadlines, KPIs, documentation, renewals, discrepancies, and operational issues.
- Maintain organized files, handle confidential information, and support process improvements.
Requirements
- Diploma or bachelor's degree in business administration, commerce, marketing, finance, management, or a related field.
- At least two years of experience in commercial operations, sales administration, business support, order management, or a related role.
- Experience with CRM, ERP, Microsoft Excel, and other business systems.
- Strong data-entry, reporting, numerical, analytical, organizational, and time-management skills.
- Strong communication, interpersonal, follow-up, coordination, problem-solving, and administrative skills.
- Ability to manage priorities, meet deadlines, and work independently in a fully remote environment.
- Strong written and verbal communication skills in English.
- UAE or GCC business experience is advantageous but not mandatory.
- Relevant commercial, business, or operations certifications are welcome but not required.
What We Offer
- Fully remote, full-time commercial operations work with a flexible working environment.
- Career growth, professional development, and exposure to sales and commercial operations.
- Experience with modern CRM and ERP systems.
- International and collaborative work with customers, suppliers, and stakeholders.
- Opportunity to improve commercial processes and operational efficiency.
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