Commercial Manager

Assist the sales team to secure profitable and deliverable new business

Provide commercial support in deal shaping, negotiations & contracting

Review pricing of existing and new business proposals to ensure they are aligned with company margin, risk and contingency provisions

Focus on winning new business within a larger contract.

Ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature

Identify, manage and report on key commercial / legal risks (legal risks to be communicated to Legal function and ongoing appropriate support / liaison to be maintained)

Be main point of contact for principal client contract(s) and provide in-life client contract management support

Review, interpret and advise on existing contract rights and obligations

Lead change management of contracts including production of BAU contract variations

Support production of regular contract reporting in line with governance and contract requirements

Ensure that contract records are maintained and accessible as directed

Record, ratify and circulate commercial / negotiation meeting minutes when required

Support the business by owning and performing the ongoing admin of contracts (including the provision of contractual templates / tool kits, and delivering notices)

Support of sub-contractor relationship management.

Support of due diligence and MI / audit data request activities

Work as part of client specific management teams, including managing a pipeline of activity and contributing to client specific strategy, review and performance

Desirable 2+ years’ contracts experience and demonstrable track record of owning and delivering pre and post contract activity, including those set out below.

Good understanding of bid preparation and submission processes (ITT, RFP, BAFO)

Ability to identify and analyse key commercial risks such as KPIs, SLAs, contractual dependencies and milestones

Strong contract drafting and negotiation skills

Strong knowledge of contract law and its application in SW / IT / BPO/Professional Services environments

Good basic financial acumen

Producing reports and summaries which articulate key matters for a senior and/or non-commercial audience

Starter – Finisher: seeing activities through to successful completion

Resilient and self-motivated

The ability to prioritise, meet deadlines and work under pressure

Have confidence in seeking support, input, guidance appropriately and when required

Good communication skills

Customer First, Always – By acting as the main point of contact for client contracts, managing contract performance, and ensuring contractual obligations are met, the role helps deliver excellent service and positive outcomes for customers

Fearless Innovation – By supporting deal shaping, reviewing commercial proposals, identifying risks, and contributing to client strategy, the role encourages proactive thinking and continuous improvement in commercial practices.

Achieve Together – By working closely with sales teams, legal teams, suppliers, and client management teams to deliver successful contracts and business outcomes, the role demonstrates strong collaboration and shared accountability.

Everyone is Valued – By maintaining effective communication, seeking guidance when needed, supporting colleagues and stakeholders, and building positive relationships with clients and suppliers, the role promotes an inclusive and respectful working environment.

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors—government, healthcare, education, and finance—offering you the chance to contribute to projects that impact millions of lives. At Capita, you’ll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.

We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you. Check out our website www.capita.com

A competitive basic salary

23 days’ holiday (rising to 27) with the opportunity to buy extra leave

The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more

Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.