Collector

Position Overview

Key Requirements

• Minimum 3 years of hands-on collection experience in Qatar.
• Experience with HMC, hospitals, clinics, or healthcare accounts is preferred.
• A valid Qatar driving license is mandatory.
• Good knowledge of the Qatar market and local business practices.
• Strong communication, negotiation, and follow-up skills are required.
• The candidate must be able to handle difficult customers professionally.
• The candidate should be organized, target-oriented, and able to work under pressure.
• Attention to detail and good record-keeping skills are required.
• The role requires compliance with company procedures, Qatar regulations, and collection-related legal requirements.

Job Responsibilities

• Monitor assigned accounts and follow up on outstanding and overdue payments.
• Contact customers and debtors by phone, email, and visits regarding balances and payment status.
• Plan and implement actions to recover outstanding payments.
• Negotiate payment deadlines, settlements, and payment plans.
• Follow up on promised payments and ensure timely collection.
• Handle customer inquiries, complaints, and payment discrepancies professionally.
• Maintain professional customer relationships while supporting debt recovery.
• Update account statuses, payment records, and collection databases.
• Coordinate with relevant departments to resolve billing and payment issues.
• Report customers unwilling or unable to make payments.
• Escalate unresolved accounts to supervisors or management when necessary.
• Comply with company policies, Qatar regulations, and collection-related legal requirements.

Skills Required

• Strong communication and negotiation skills.
• Good knowledge of debt collection practices in Qatar.
• Excellent follow-up and coordination skills.
• A customer-focused and professional approach.
• Persistence, responsibility, and a target-oriented approach.
• Ability to work independently and under pressure.
• Good attention to detail and record-keeping skills.

Workplace

• The role is performed in person.

Compensation

• Pay is listed as QAR 4,000.00 to QAR 5,000.00 per month.