Collections Officer
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Key skills for this role
About the Role
**Key Responsibilities** * Experience working with corporate clients * Experience in a fast\-paced or high\-volume environment * Contact clients via phone, email, and other channels to recover outstanding balances * Trace and reconnect with **old or inactive clients** using available records, systems, and alternative contact methods * Maintain accurate records of all collection activities and communications * Post and allocate payments and perform account reconciliations * P
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Experience working with corporate clients
- Experience in a fast-paced or high-volume environment
- Contact clients via phone, email, and other channels to recover outstanding balances
- Trace and reconnect with **old or inactive clients** using available records, systems, and alternative contact methods
- Maintain accurate records of all collection activities and communications
- Post and allocate payments and perform account reconciliations
- Prepare and send Statements of Account (SOA) to clients
- Handle billing queries, resolve disputes, and negotiate payment terms
- Identify high-risk accounts and escalate issues when necessary
- Prepare aging reports and provide updates on collection status
- Coordinate with internal departments to resolve discrepancies
- Prepare documentation for legal or debt recovery when required
- Support month-end closing activities and meet reporting deadlines
Requirements
- Bachelor’s degree in Accounting, Finance, or related field
- Proven experience in collections or credit control
- Strong communication and negotiation skills
- Ability to **work independently and meet collection targets**
- Proficiency in MS Excel and accounting systems
- Strong organizational skills and attention to detail
Job Type: Full-time
Pay: From AED4,000.00 per month
Application Question(S)
- What is your visa status?
- If you're working, how long is your notice period?
- How much is your expected salary? Is it negotiable?
- Age
- How much is your current salary?
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