Collection, Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Master-Works is seeking a Collection Specialist to manage accounts receivable collections, ensure timely payment of invoices, and maintain client relationships. Requires a Bachelor's degree in accounting/finance and 2+ years of collections experience.
Key Skills for This Role
Responsibilities
- Monitor customer accounts and identify overdue balances
- Contact customers via phone, email, and other communication channels to follow up on outstanding invoices
- Negotiate payment arrangements and resolve payment issues while maintaining strong customer relationships
- Investigate and resolve billing discrepancies and invoice disputes in coordination with Sales, Operations, and Finance teams
- Maintain accurate records of collection activities, customer communications, and payment commitments
- Prepare aging reports and provide regular updates on collection status and delinquent accounts
- Escalate high risk or significantly overdue accounts to management when necessary
- Reconcile customer accounts and ensure proper allocation of payments
- Support month end closing activities related to accounts receivable
- Ensure compliance with company policies and contractual payment terms
Requirements
- Bachelor's degree in accounting, Finance, Business Administration, or a related field
- +2 years of experience in collections, accounts receivable, or credit control, preferably in a B2B environment
- Strong understanding of accounts receivable processes and collection techniques
- Experience handling corporate customers and commercial accounts
- Proficiency in Microsoft Excel and ERP systems (SAP, Oracle, Microsoft Dynamics, or similar)
- Excellent communication and negotiation skills
- Strong analytical and problem solving abilities
- Ability to manage multiple accounts and prioritize workload effectively
Full Job Posting
Job Overview
- Master Works is seeking for a Collection Specialist who will be responsible for managing accounts receivable collections, ensuring timely payment of outstanding invoices, reducing overdue balances, and maintaining positive relationships with corporate clients. The role requires proactive communicati
Key Responsibilities
- Monitor customer accounts and identify overdue balances.
- Contact customers via phone, email, and other communication channels to follow up on outstanding invoices.
- Negotiate payment arrangements and resolve payment issues while maintaining strong customer relationships.
- Investigate and resolve billing discrepancies and invoice disputes in coordination with Sales, Operations, and Finance teams.
- Maintain accurate records of collection activities, customer communications, and payment commitments.
- Prepare aging reports and provide regular updates on collection status and delinquent accounts.
- Escalate high risk or significantly overdue accounts to management when necessary.
- Reconcile customer accounts and ensure proper allocation of payments.
- Support month end closing activities related to accounts receivable.
- Ensure compliance with company policies and contractual payment terms.
Qualifications
- Bachelor's degree in accounting, Finance, Business Administration, or a related field.
- +2 years of experience in collections, accounts receivable, or credit control, preferably in a B2B environment.
- Strong understanding of accounts receivable processes and collection techniques.
- Experience handling corporate customers and commercial accounts.
- Proficiency in Microsoft Excel and ERP systems (SAP, Oracle, Microsoft Dynamics, or similar).
- Excellent communication and negotiation skills.
- Strong analytical and problem solving abilities.
- Ability to manage multiple accounts and prioritize workload effectively.
Preferred Qualifications
- Experience in a service based industry.
- Knowledge of credit management and customer account reconciliation.
- Familiarity with aging analysis and cash flow reporting.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Master-Works
AI Sales Account, Manager
Saudi Arabia, KSA
Master-Works is seeking an experienced AI Sales Account Manager to drive revenue growth and manage strategic enterprise accounts in Saudi Arabia. The role involves owning a portfolio of accounts, developing growth plans,
Cybersecurity, Specialist
Saudi Arabia, KSA
Master Works is seeking a Cybersecurity Specialist to manage and support cybersecurity technologies and controls. The role involves policy implementation, security monitoring, incident response, system integration, and c
Senior UI/UX Designer
Saudi Arabia, KSA
Master-Works is seeking a Senior UI/UX Designer & Frontend Developer to design and deliver user experiences for AI-powered analytics platforms for government and enterprise clients. The role combines product design with
Governance & Compliance, Consultant
Saudi Arabia, KSA
Master Works is seeking a Governance & Compliance Consultant to support the implementation and monitoring of governance and compliance frameworks in Saudi Arabia. The role involves ensuring adherence to policies, regulat
Business Analyst, Senior
Saudi Arabia, KSA
Our subsidiary (Nabeh) is seeking a Business Analyst experienced in IT and AI projects to act as the key link between business stakeholders and technical delivery teams. The role focuses on business understanding, analyt
UI/UX Designer, Specialist
Saudi Arabia, KSA
Business Unit: Nabeh by Master Works Function: Technology / UI & UX Design Level: Specialist Job Location: HQ / Client Site (Egypt) Our subsidiary, Nabeh, is seeking a talented User Experience (UX) Designer to join our d
Data & AI Delivery, Head
Saudi Arabia, KSA
Seeking an experienced leader to manage and oversee strategic Data & AI initiatives within a government, banking, or enterprise environment. The candidate will lead cross-functional teams, manage project delivery, and dr
UI/UX Designer, Senior
Saudi Arabia, KSA
Master Works is seeking a Senior UI/UX Designer & Frontend Developer to design and deliver the user experience for AI-powered analytics platforms deployed at major government and enterprise clients. The role combines pro
AI Sales Account, Manager
Saudi Arabia, KSA
Cybersecurity, Specialist
Saudi Arabia, KSA
Senior UI/UX Designer
Saudi Arabia, KSA
Governance & Compliance, Consultant
Saudi Arabia, KSA
Business Analyst, Senior
Saudi Arabia, KSA
UI/UX Designer, Specialist
Saudi Arabia, KSA
Data & AI Delivery, Head
Saudi Arabia, KSA
UI/UX Designer, Senior
Saudi Arabia, KSA