Collection Officer
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Key skills for this role
Role Overview
Madi International is hiring a Collection Officer to join its team in Dubai, UAE.
The role manages accounts receivable, collects outstanding payments, supports cash flow, minimizes credit risk, and follows company credit policies.
Key Skills for This Role
Full Job Posting
Role Overview
Madi International is hiring a Collection Officer to join its team in Dubai, UAE.
The role manages accounts receivable, collects outstanding payments, supports cash flow, minimizes credit risk, and follows company credit policies.
Key Responsibilities
- Monitor customer accounts, outstanding balances, and aging reports.
- Follow up on overdue invoices and ensure timely collections.
- Process and reconcile customer payments against invoices.
- Resolve payment discrepancies with Finance and Sales teams.
- Monitor credit limits, payment terms, and potential credit risks.
- Escalate delinquent accounts and recommend collection actions.
- Prepare weekly and monthly collection reports, overdue analysis, and cash forecasts.
- Maintain records of collection activities, payment agreements, and customer communications.
- Handle customer payment and invoice inquiries professionally.
- Build customer relationships while following company credit and collection policies.
Key Requirements
- One to three years of experience in Accounts Receivable, Collections, or Credit Management is required.
- Experience in distribution, FMCG, or commercial sectors is preferred.
- Familiarity with ERP or accounting software is advantageous.
- Strong communication, negotiation, follow-up, and organizational skills are required.
- The candidate must be able to manage customer accounts, resolve payment issues, and meet collection targets.
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