oracle
CMDB Configuration Manager
Computershare
Edinburgh, GBR
Full-time
Senior
Hybrid
Discovered 2 weeks ago
ServiceNowService MappingDevOpsautomation toolsITILCSDM
Free
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ServiceNowService MappingDevOpsautomation toolsITILCSDM
Full Job Posting
Location
- Edinburgh, Hybrid.
- In this position, you’ll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex .
We give you a world of potential
Are you passionate about transforming complex technology data into meaningful business intelligence? Do you enjoy driving governance, influencing stakeholders, and shaping enterprise-wide capabilities? If so, this is an exciting opportunity to take ownership of a critical function at the heart of our Technology Services organisation.
As our CMDB Configuration Manager, you'll play a pivotal role in developing and maturing the enterprise CMDB capability, ensuring it delivers accurate, trusted, and actionable insights that support operational excellence, risk management, service delivery, and strategic decision-making.
You'll work with senior stakeholders across Change, Incident, Problem, Asset, Risk, Security, Architecture, and Service Management, influencing how services are managed, supported, and improved across the organisation.
A role you will love
This role is ideal for someone who enjoys combining strategic thinking with operational delivery and wants to be recognised as a leader in Configuration Management and ServiceNow best practice. You'll have the opportunity to build a lasting capability, drive meaningful change, and help shape the future of service intelligence across the organisation.
Other key responsibilities:
Support the development and execution of the enterprise Configuration Management strategy, roadmap, and governance framework, ensuring the CMDB remains a trusted source of service and technology data.
Act as the SME for CMDB, CSDM, and Service Mapping, driving best practice adoption, continual improvement, and alignment with ServiceNow capabilities.
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