Cluster General Manager
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Key skills for this role
About the Role
We are seeking an experienced and visionary Cluster General Manager to lead operations across Jeddah and Makkah locations. You will drive business growth, ensure operational excellence, and build high-performing teams.
Key Skills for This Role
Responsibilities
- Develop and execute strategic business plans for the cluster, ensuring alignment with organizational objectives and market opportunities
- Oversee all operational aspects across multiple locations, including staffing, inventory management, customer service standards, and facility maintenance
- Drive revenue growth and profitability by analyzing market trends, optimizing pricing strategies, and implementing cost control measures
- Build, mentor, and motivate high performing teams, fostering a culture of accountability, continuous improvement, and professional development
- Manage P&L responsibilities for the cluster, including budgeting, forecasting, and financial reporting
- Establish and maintain strong relationships with key stakeholders, including corporate leadership, local partners, and community organizations
- Monitor and analyze performance metrics, implementing corrective actions to achieve or exceed targets
- Lead change management initiatives and drive organizational improvements across the cluster
- Ensure compliance with company policies, local regulations, and industry standards
- Identify and develop talent within the organization, creating succession plans and career advancement opportunities
Requirements
- Proven track record of managing multi unit operations in a fast paced environment
- Strong business acumen and decisive leadership
- Experience in driving revenue growth and profitability
- Ability to manage P&L responsibilities including budgeting and forecasting
Full Job Posting
Role Overview
- We are seeking an experienced and visionary Cluster General Manager to lead and oversee operations across our Jeddah and Makkah locations Saudi Arabia in IBIS & Adagio Jeddah City Centre and IBIS Styles / Mercure Makkah Aziziyah.
Key Responsibilities
- Develop and execute strategic business plans for the cluster, ensuring alignment with organizational objectives and market opportunities in the Jeddah and Makkah regions
- Oversee all operational aspects across multiple locations, including staffing, inventory management, customer service standards, and facility maintenance
- Drive revenue growth and profitability by analyzing market trends, optimizing pricing strategies, and implementing cost control measures
- Build, mentor, and motivate high performing teams, fostering a culture of accountability, continuous improvement, and professional development
- Manage P&L responsibilities for the cluster, including budgeting, forecasting, and financial reporting
- Establish and maintain strong relationships with key stakeholders, including corporate leadership, local partners, and community organizations
- Monitor and analyze performance metrics, implementing corrective actions to achieve or exceed targets
- Lead change management initiatives and drive organizational improvements across the cluster
- Ensure compliance with company policies, local regulations, and industry standards
- Identify and develop talent within the organization, creating succession plans and career advancement opportunities
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