Cluster Chief Steward – Stewarding Excellence Guardian at InterContinental Residences Dubai Business Bay (Operational) & Kimpton Sevn Dubai (Pre-Opening)
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Key skills for this role
About the Role
IHG Hotels & Resorts seeks a Cluster Chief Steward to lead stewarding operations across InterContinental Residences Dubai Business Bay and Kimpton Sevn Dubai. The role ensures flawless kitchen hygiene, efficiency, and support systems for all culinary experiences.
Key Skills for This Role
Responsibilities
- Develop and implement cluster wide stewarding SOPs and hygiene standards.
- Ensure compliance with HACCP, food safety, and local regulatory requirements.
- Conduct regular audits of kitchens, storage areas, and back of house spaces.
- Oversee daily stewarding operations across restaurants, bars, banquets, and IRD.
- Monitor chemical usage, equipment maintenance, and inventory of stewarding supplies.
- Lead, coach, and develop stewarding teams across both properties.
- Recruit and train stewarding team for pre opening operations at Kimpton Sevn Dubai.
- Manage stewarding labor budgets and operational costs.
- Partner with Culinary, Engineering, Hygiene, and F&B Operations teams.
Requirements
- Diploma or Bachelor’s degree in Hospitality Management or related field preferred.
- 8–12 years of progressive stewarding or kitchen operations experience in luxury hotels.
- Experience in multi outlet or cluster operations strongly preferred.
- Pre opening experience highly desirable.
- Strong knowledge of HACCP and hygiene compliance standards.
- Highly organized, disciplined, and detail focused.
- Strong leadership and team development skills.
- Operationally hands on and solution oriented.
- Committed to cleanliness, safety, and efficiency.
- Collaborative and calm under pressure.
Full Job Posting
Role Overview
- At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, we are seeking a Cluster Chief Steward to lead and elevate all stewarding operations across two distinctive luxury and lifestyle brands.
- This role is designed for a highly organized, quality driven, and operationally disciplined leader who understands that behind every exceptional culinary experience lies flawless kitchen hygiene, efficiency, and support systems.
- The cluster combines the refined residential luxury of InterContinental Residences Dubai Business Bay with the bold, lifestyle driven energy of Kimpton Sevn Dubai.
- You will define how back of house operations support the guest experience—ensuring every plate, glass, and service moment is backed by impeccable cleanliness, efficiency, and operational flow.
Your Day to Day
- Develop and implement cluster wide stewarding SOPs and hygiene standards.
- Ensure compliance with HACCP, food safety, and local regulatory requirements.
- Conduct regular audits of kitchens, storage areas, and back of house spaces.
- Maintain cleanliness benchmarks aligned with brand standards.
- Oversee daily stewarding operations across restaurants, bars, banquets, and IRD.
- Ensure dishwashing systems, waste management, and cleaning schedules run efficiently.
- Monitor chemical usage, equipment maintenance, and inventory of stewarding supplies.
- Support kitchen readiness for service periods and peak demand.
- Lead, coach, and develop stewarding teams across both properties.
- Build a culture of discipline, accountability, and pride in operational excellence.
- Conduct training on hygiene, safety, and equipment handling.
- Ensure adequate staffing and scheduling to support operations.
What We Need From You
- Diploma or Bachelor’s degree in Hospitality Management or related field preferred.
- 8–12 years of progressive stewarding or kitchen operations experience in luxury hotels.
- Experience in multi outlet or cluster operations strongly preferred.
- Pre opening experience highly desirable.
- Strong knowledge of HACCP and hygiene compliance standards.
- Highly organized, disciplined, and detail focused.
- Strong leadership and team development skills.
- Operationally hands on and solution oriented.
- Committed to cleanliness, safety, and efficiency.
- Collaborative and calm under pressure.
What You Can Expect From Us
- Competitive compensation, global travel privileges, and meaningful career growth opportunities within one of the world’s most respected hospitality groups.
- We are proud to be an equal opportunity employer.
- Through our myWellbeing framework, we actively support the physical, mental, and emotional wellbeing of our teams.
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