oracle
Cloud Operations Engineer
Verint
Remote, USA
Full-time
Mid · 3+ years experience
Remote
Discovered 1 weeks ago
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Role Overview
We are looking for a highly skilled Cloud Operations Engineer to join our Cloud Operations team. This role supports the management of the Cloud Infrastructure that facilitates our applications across the breadth of the Verint product portfolio, and provides the assurance needed to troubleshoot, maintain, provision and ensure availability of the underlying platforms.
The ideal candidate is passionate about systems administration, knowledgeable across providing support to internal and external clients, and excited to contribute to a culture of modern technology, security, documentation, reliability, and continuous improvement. As part of a distributed global team, this role also helps provide 24/7 operational coverage for critical environments.
Key Skills for This Role
JIRAConfluenceServiceNowWindowsLinuxEC2
Full Job Posting
Overview of Job Function
We are looking for a highly skilled Cloud Operations Engineer to join our Cloud Operations team. This role supports the management of the Cloud Infrastructure that facilitates our applications across the breadth of the Verint product portfolio, and provides the assurance needed to troubleshoot, maintain, provision and ensure availability of the underlying platforms.
The ideal candidate is passionate about systems administration, knowledgeable across providing support to internal and external clients, and excited to contribute to a culture of modern technology, security, documentation, reliability, and continuous improvement. As part of a distributed global team, this role also helps provide 24/7 operational coverage for critical environments.
Principal Duties and Essential Responsibilities
- Support and maintain production environment infrastructure across the entire Verint Portfolio of products in the Cloud and their underlying platforms.
- Troubleshoot and resolve various incidents that arise with regards to Cloud Infrastructure.
- Upgrade and modify infrastructure as needed to support client and business needs.
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