Cloud & IT Operations Engineer

Bainbridge Health unlocks the full value of pharmacy data to enhance the safety, efficiency and reliability of medications. Our goal is to make it easier for pharmacy and safety leaders to prevent patient harm, reduce avoidable waste, and help clinicians regain control of their time. A spin-out company of the Children's Hospital of Philadelphia, we work with premier health systems, device manufacturers, and pharmaceutical companies across the United States. We are venture-backed, growing quickly, and excited to build a great team and technology to improve healthcare.

Participate in all security, privacy, and IT administration processes necessary to maintain our compliance posture.

Bainbridge Health is hiring a Cloud & IT Operations Engineer to own core internal IT administration and employee support across Google Workspace, Mosyle, and company devices, while also supporting SOC 2 work and broader operational coverage. This is a hands-on internal operations role with meaningful leverage across security, productivity, and resilience. You will:

Administer Google Workspace, including user lifecycle management, access controls, groups, policies, and core collaboration tooling.

Manage Mosyle or a similar MDM platform to support provisioning, policy enforcement, patching, and inventory across a Mac-heavy fleet.

Provide responsive IT helpdesk support for employee issues related to devices, access, software, and collaboration systems.

Own device onboarding, offboarding, refresh, and replacement processes.

Support SOC 2 Type II task execution, evidence collection, and documentation of internal controls and operating procedures.

Participate in on-call or priority-response coverage for internal systems and operational incidents.