Base Career helps you apply smarter for this job.
Key skills for this role
The team:
The role is responsible for coordinating and managing the regional triReduce-triBalance Client services team consisting of 5-6 team members.
The role also involves most aspects of delivering the triReduce and triBalance cycles.
The role is responsible for coordinating and managing the regional triReduce-triBalance Client services team consisting of 5-6 team members. The role also involves most aspects of delivering the triReduce and triBalance cycles.
Responsibilities and Impact:
Manage the regional triReduce-triBalance Client services team:
Coordinate the workflow for the different cycles of the team
Ensure all team members are conversant with the latest technical knowledge required to deliver the service and generate Unwind Proposals.
Coordinate activities of the team such as meetings, training, customer visits, etc. to ensure full support coverage for clients
Provide internal training for new and existing members of the team.
Participate in the regional recruiting process.
Ensure that the team get good feedback and support to evolve in their role, by holding formal and informal one-to-one meetings with each team member.
Strengthen the Osttra values by acting as a role model in the team.
Oversee Client services for regional clients
Ensure regional clients receive adequate training and support
Ensure regional clients derive maximum value from triReduce and triBalance. This is achieved through a combination of communication, support, training and escalation as appropriate.
Contribute to Global Client services organisation
The team leader is responsible for ensuring that the cycles are properly staffed in a reasonable amount of time prior to the cycle.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
Gurugram, IND
Gurugram, IND
Gurugram, IND
Gurugram, IND
Gurugram, IND
Gurugram, IND
Gurugram, IND
New York City, USA
Gurugram, IND
Work with Head of Client services and regional team leaders to ensure that work is done with a consistent global approach.
Liaise with and contribute to Client services activities in other regions.
Continuously improve internal processes with the objective to achieve a high degree of reliability of producing triReduce-triBalance cycles.
Provide feedback on market or client variables, which influence the timing of regional cycles, as well as the allocation of regional resources for the cycle team.
Every employee at OSTTRA is an owner, and a member of The Trust, our employee ownership programme. Our distinct culture encourages colleagues to think and act like owners and raise the bar constantly.
This plan reflects our belief that when we work together to build a stronger, more valuable organisation, then all colleagues should benefit from the value we create.
About OSTTRA We build and operate the infrastructure that the world’s post-trade financial system runs on. Launched in 2021, we have unified more than 20 years of heritage and expertise from four industry leaders into a single, integrated business.
Today, we operate a trusted network that connects thousands of market participants to streamline end-to-end workflows, from trade capture through portfolio optimisation.We translate industry change into workable process, engineering an open, intelligent ecosystem that removes friction and reduces risk for the global markets. Our distinct ownership culture is underpinned by four behaviours: boldness, curiosity, accountability, and collaboration. In 2025 we were acquired by KKR, one of the world’s most successful private equity firms, and are on a journey of growth and impact.
Joining our team now is a unique opportunity - you will help to shape the next generation of post-trade, transform shared infrastructure into shared benefit, and accelerate your own career. Learn more at www.osttra.com .
We are committed to fostering a connected and engaged workplace where all colleagues have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasise fairness, transparency, and merit, ensuring that we attract and retain the best talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive and operate the infrastructure that the world’s post-trade financial system runs on.
Private post-trade financial infrastructure provider serving banks, asset managers, broker-dealers, and global market participants.
Visit company websiteJobs and hiring trendsUSD 130000-165000 yearly / year
Full-time
Mid
Hybrid
Apply faster on company sites with our extension.