Client Relationship Manager II

Ability to become familiar with company products and navigate systems in a reasonable amount of time. Ability to learn client service capabilities and norms.

Effective and strong communication skills both verbally and in writing

Exceptional customer service skills with the ability to seek to understand and problem solve

Ability to understand, problem solve and respond to customers’ needs in a timely manner

Displays meticulous attention to detail

Demonstrated ability to communicate with business owners and finance professionals

Ability to multi-task, prioritize work and manage own time to meet department goals and deadlines

Ability to maintain collaborative effective working relationships within all areas of the company

Support a team environment, focused on the greater good and eager to pitch in to help when needed

Displays a proactive approach utilizing initiative, and great follow through skills

The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or completed by the partner.

Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, communicate, reach and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis. Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard and mouse.

Work Environment:

The working conditions will vary between an office environment and a remote home environment. The ideal protected indoor work environment is a clean, non-hazardous work area. The noise level in the work environment is typical of most office or remote home environments with telephones, personal interruptions, and background noises.

Truckstop.com provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Truckstop we are dedicated to creating a workplace that is equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for a yearly bonus. Final salary is based on a number of factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations.

The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee.

Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Truckstop participates in the E-Verify program. Learn more about the E-Verify program here: https://www.e-verify.gov/

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