Client Relationship Management - Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Marsh UAE seeks a Client Relationship Management Specialist to join their RM/General Lines team in Dubai. The role involves managing a client portfolio independently, delivering day-to-day administration, evaluating risks, and developing solutions.
Key Skills for This Role
Responsibilities
- Manage client portfolio independently with multiple industry focus
- Deliver day to day administration including liaising with internal teams, mid term changes and contract reviews
- Perform critical client functions including evaluating risks, reviewing loss experience, cash flow and financials
- Develop solutions and articulate impact of options to clients across product lines
- Collaborate with other organizational practices to facilitate cross selling opportunities
- Understand and fulfill all compliance, professional and transparency standards
- Maintain detailed understanding of changing market conditions and insurers' service propositions
- Undertake assigned tasks and projects as directed by senior leadership
- Address escalated issues and concerns in a timely and effective manner
Requirements
- University degree in Business Administration, Economics, or Engineering
- 7+ years of account management experience in insurance sector
- Prior UAE experience
- Knowledge of P&C policy requirements
- Fluent in English (written and spoken)
- Proficiency with MS Office applications
- Advanced communication, presentation and training skills
- Energetic, self motivated and result oriented
Full Job Posting
Overview
- Marsh UAE is seeking candidates for Client Relationship Management – Specialist to join their RM / General Lines team based in the Dubai office.
What is in it for you?
- Great team environment with energetic and supportive colleagues
- Work life balance
- Professional environment where your career path is supported
We will count on you to:
- Manage client portfolio independently with multiple industry focus
- Deliver day to day administration as per company standards including liaising with internal teams, mid term changes and contract reviews
- Perform critical client functions, including evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines
- Collaborate with other organizational practices to facilitate cross selling opportunities
- Understand and fulfill all compliance, professional and transparency standards
- Maintain a detailed understanding of changing market conditions, deep understanding of Insurers' service propositions and capabilities
- Undertake assigned tasks and projects as directed by senior leadership, meeting agreed upon timelines
- Address escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance
What you need to have:
- University degree from a reputable university, preferably in Business Administration, Economics or Engineering, CII or equivalent degrees In Insurance will be an advantage
- 7+ years’ experience in account management in insurance sector especially with large & complex client projects
- Prior UAE Experience
- Knowledge of P&C policy requirements
- Fluent in both written and spoken English, Arabic is a plus
- Ability to work effectively as a part of a team
- Advanced communication, presentation and training skills
- Energetic, self motivated and result oriented
- Proficiency with MS Office applications
What Makes You Stand Out
- Excellent organizational interpersonal skills – able to prioritize work and meet deadlines
- Clear and concise oral and written communication skills
- Comfortable and experience working with technology (solutions), AI tools
- Strong numerical skills
- Continuous improvement approach
- Think outside of the box and a can do attitude
About Marsh
- Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
- With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
Workplace Policy
- Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
- All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
- Office based teams will identify at least one 'anchor day' per week on which their full team will be together in person.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Marsh Risk
Junior Aviation Contracts & Certification Advisor
Dubai, UAE
Marsh is seeking a Junior Aviation Contracts & Certification Advisor to join their Aviation team in London. The role involves reviewing aviation contracts, preparing certificates of insurance, and supporting contractual
Analyst I - Advisory
Abu Dhabi, UAE
Marsh Risk is seeking a graduate to join their MEA Risk Engineering / Technology and Innovation team as a Risk Engineering Data Analyst / Data Scientist. The role blends process improvement, digitalization, data analysis
Analyst I - Advisory
Dubai, UAE
Marsh Risk is seeking a graduate to join their MEA Risk Engineering / Technology and Innovation team as a Risk Engineering Data Analyst / Data Scientist. The role blends process improvement, digitalization, data analysis
Summer Intern
Dubai, UAE
Marsh is seeking a Summer Intern for AI and Data Science to work on real business challenges, building prototypes, supporting pilots, and creating training materials. The role requires familiarity with AI/ML concepts, ba
Digital Experience Manager
Dubai, UAE
Marsh Dubai is seeking a Digital Experience Manager to act as Digital Platform/Product Owner, defining and delivering digital products aligned with strategic goals. You will work with cross-functional teams to create and
Captive Business Development Manager/Consultant
Dubai, UAE
We are seeking a highly motivated professional to join our Captive Insurance Team, focused on driving new captive formation and growth opportunities across the region. This role involves originating new captive business,
Captive Business Development Manager/Consultant
Riyadh, KSA
Marsh Risk is seeking a Captive Business Development Manager/Consultant to drive new captive formation and growth opportunities in the region. The role involves originating business, advising clients, managing sales proc
Associate Client Executive
Dubai, UAE
Marsh Risk in Dubai seeks an Associate Client Executive to support client service delivery, relationship management, and renewals for corporate clients. You will work with the Corporate Segment team to ensure seamless br
Junior Aviation Contracts & Certification Advisor
Dubai, UAE
Analyst I - Advisory
Abu Dhabi, UAE
Analyst I - Advisory
Dubai, UAE
Summer Intern
Dubai, UAE
Digital Experience Manager
Dubai, UAE
Captive Business Development Manager/Consultant
Dubai, UAE
Captive Business Development Manager/Consultant
Riyadh, KSA
Associate Client Executive
Dubai, UAE