Client Project Manager

At Foliot Furniture, we’re more than just a leading manufacturer—we’re a team of innovators, problem-solvers, and hard workers. We are an international company with 3 locations (Saint-Jérôme, Las Vegas and Mirabel). Known for our commitment to quality, efficiency, and sustainability, we take pride in designing and building exceptional furniture while fostering a workplace where employees thrive.

We are currently looking for a Client Project Manager to join our team. As a Client Project Manager, you will be responsible for bridging the gap between the initial sales promise and the client's reality by managing the project's execution, serving as the primary point of contact for clients, both internal & external, and ensuring both client satisfaction and project success. You will be responsible for clarifying requirements, setting expectations, managing project scope, communicating progress and issues, and ultimately delivering the project on time and within budget, ensuring a smooth transition from sales to service.''

Act as the main point of contact for the client once the order is confirmed;

Gather and validate all necessary information to coordinate the project;

Respond to client requests throughout the entire process;

Coordinate all stages of the sales project, from planning to delivery and installation;

Ensure up-to-date and accurate information in internal systems (SAP);

Work closely with internal teams (sales, planning, purchasing, production, logistics, installation, after-sales service, etc.);

Handle service calls and coordinate follow-up actions;

Maintain proactive communication with clients and internal stakeholders;

Take part in improving project management processes.