Client Partner - Mid-Market

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Title: Mid-Market Client Partner Global Title: Client Partner - Major Market Division & Department: Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote – Anywhere in the contiguous United States Compensation: Anticipated compensation for this position is an OTE of 120-155k* split 60/40 between base/commission. Date Posted: 09/04/2026**

Job Summary As the Major Market Account Manager, you will focus on cultivating, nurturing, and expanding relationships with our existing clients, specifically with organizations that employ between 500 and 5,000 individuals.

Your primary goal will be to drive revenue growth by identifying and pursuing opportunities for upselling and cross-selling our products and services, as well as overseeing and closing contract renewals to ensure long-term client satisfaction.

The ideal candidate will have a strong understanding of Major Market level client needs and a proven track record of managing complex accounts.

• Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within assigned Major Market accounts to foster trust and loyalty.
• Business Growth: Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives.
• Strategic Planning: Collaborate with clients to understand their business objectives and challenges and develop tailored strategies that align our solutions with their needs.