Client Manager – Telemarketing
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Key skills for this role
About the Role
HSJB BUSINESS CONSULTING is seeking a Client Manager for telemarketing in Dubai to engage prospective clients for weekend educational trading programs. Candidates need 3+ years of telemarketing experience, fluency in Malayalam and English, and proficiency in Zoho CRM.
Key Skills for This Role
Responsibilities
- Contact and follow up with leads generated through digital and social media marketing campaigns
- Invite and convert prospective clients to attend free educational trading sessions conducted every weekend
- Explain the value and benefits of the training programs to potential attendees
- Maintain consistent follow up with leads to maximize attendance and engagement
- Update and manage lead information accurately within the CRM system (Zoho)
- Coordinate with internal teams to ensure smooth execution of training events
- Assist in organizing and managing weekend training sessions across multiple locations
- Prepare daily call reports, attendance records, and lead conversion updates
- Build and maintain positive relationships with prospective clients while ensuring a professional customer experience
Requirements
- Minimum 3 years of experience in telemarketing, tele calling, customer engagement, or client management
- Excellent communication skills in Malayalam and English
- Strong telemarketing, persuasion, and relationship building skills
- Proficiency in CRM software, preferably Zoho CRM
- Good data management and reporting skills
- Self motivated, target oriented, and capable of working independently
Full Job Posting
Overview
- We are seeking a highly motivated and results driven Client Manager to join our growing team in the financial education and trading services industry.
- The primary responsibility is to engage with prospective clients through telemarketing activities and convert qualified leads into attendees for our weekend educational trading programs.
Key Responsibilities
- Contact and follow up with leads generated through digital and social media marketing campaigns.
- Invite and convert prospective clients to attend free educational trading sessions conducted every weekend.
- Explain the value and benefits of the training programs to potential attendees.
- Maintain consistent follow up with leads to maximize attendance and engagement.
- Update and manage lead information accurately within the CRM system (Zoho).
- Coordinate with internal teams to ensure smooth execution of training events.
- Assist in organizing and managing weekend training sessions across multiple locations.
- Prepare daily call reports, attendance records, and lead conversion updates.
- Build and maintain positive relationships with prospective clients while ensuring a professional customer experience.
Candidate Requirements
- Minimum 3 years of experience in telemarketing, tele calling, customer engagement, or client management.
- Experience in the financial services, stock market, trading, investment, insurance, banking, or broking industry will be an added advantage.
- Excellent communication skills in Malayalam and English.
- Strong telemarketing, persuasion, and relationship building skills.
- Ability to handle objections and convert leads effectively.
- Proficiency in CRM software, preferably Zoho CRM.
- Good data management and reporting skills.
- Strong coordination and organizational abilities.
- Self motivated, target oriented, and capable of working independently.
What We Offer
- Competitive Salary: AED4,000.00 AED5,000.00 per month
- Performance Based Incentives
- Professional Growth Opportunities
- Supportive and Dynamic Work Environment
Work Location
- In person
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