Client Engagement Manager

build and implement a strategic delivery plan to position Xebia as a true global partner, including joint strategies with the client, fulfillment, performance management, innovation, and solutioning support,

track delivery effectiveness, improvements, and program profitability,

partner intimately with Delivery Managers (Poland, India, Netherlands, and beyond) for cross-region alignment,

collaborate with the Global Client Partner for seamless internal communication with Xebia global leadership and the client,

support the Global Client Partner in expanding the client across service lines and locations by identifying needs, adapting our global portfolio, and ensuring CoE readiness across areas and regions,

engage in tandem with key Xebia team members (architects, consultants, BAs) and the presales team to lead new client initiatives,

report delivery progress in regular internal governance sessions to Xebia stakeholders, ensuring sufficient support via appraisals/escalations as needed,

oversee global resourcing processes and establish frameworks for a scalable delivery model,

engage all Xebia service lines and CoEs to maximize client value from our services and partner network.

excel at stakeholder management, forging strong, trusted relationships with internal and external partners while expanding them organization-wide,

balance Xebia and client interests effectively ("one foot in Xebia, one foot in the client"),

proven track record leading distributed, multi-regional teams (e.g., Poland, Netherlands, India; potentially France),

exhibit an unbiased, global mindset unbound by regions or CoEs,

native-level French and advanced English required,

proven experience conducting business with French companies and understanding the nuances of French business culture.

bring robust experience managing large programs and deals for global clients, with the capability for technical discussions and oversight across streams (engineering, consulting) and client industries,

familiarity with financial services, benefits, engagement, or payments domains is a plus, not required.

align fully with Xebia's values and business principles,

thrive in mid-sized, consultancy-driven environments (not large corporate settings).

CV review – HR interview – Interview I – Interview II – Interview III - Decision