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Retains existing book of business and develop and strengthen client relationships – recognized as primary client relationship contact
Contributes to new business opportunities for new clients and develops business opportunities with existing clients
Drives the RFP response process, including review, identification, and coordination of resources and expertise required, and ultimate document ownership
Engages with sales and broking to understand marketplace changes
Establishes comprehensive understanding of client’s industry, business, and objectives
Provides strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Recommends appropriate solutions throughout the policy term (including acquisition due diligence)
Drives creation and delivery of E365 Plan and Client Stewardship report
Identifies, engages, and integrates delivery of all WTW internal resources to deliver on the client experience
Leads and mentors account team members
Maximizes the profitability and retention of their book of business
Negotiates, creates, and delivers fee/compensation agreements to clients
Informs client’s insurance program design and strategy by working in conjunction with Broking to ensure utilization of appropriate analytical tools
Drives design and delivery of client presentations/proposals, client advocacy reports, client service plans and schedules
Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice, and industry groups to develop and deliver renewal to clients.
Ensures Group policy requirements (legal, regulatory & compliance) are met
Other duties as identified and appropriate to ensure exceptional client experience
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London, GBR
London, GBR
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Atlanta, USA
London, GBR
London, GBR
London, GBR
3+ years of commercial Property & Casualty experience in a client-facing role
Experience managing and servicing complex client relationships preferred
Strong understanding of coverage structures, program design, and gap analysis
Ability to interpret underwriting submissions, exposure data, loss runs, and analytics
Familiarity with the RFP process and working within structured client requirements
Experience supporting complex insurance programs, including multi-location risks and specialized exposures
Must maintain an active Property & Casualty broker license
Professional designations preferred (e.g., CPCU, ARM, CIC, CRM, AINS)
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Global advisory, broking, and solutions company.
Visit company websiteJobs and hiring trendsUSD 135000-150000 yearly / year
Full-time
Mid · 3+ years experience
Hybrid
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