Client Advisor

Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997. Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence. In order to reinforce our retail teams, we are currently recruiting a

CLIENT ADVISOR

YOUR MISSION: Join our team in a Full Time opportunity, as a dedicated member of the Chadstone Boutique, the Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy. As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.

HOW WILL YOU MAKE AN IMPACT?

You will actively uphold operational excellence in mastering the Panerai Selling Ceremony

You will demonstrate a strong sales mindset and identify business growth opportunities

You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio

With your watch expert knowledge, you will support after-sales clients with helpful solutions in accordance with Maison procedures

You will become a brand ambassador and build a network of high potential clients

HOW WILL YOU EXPERIENCE SUCCESS

With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship

With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives

With your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation