Client Acquisition Manager (Leader )

Key Responsibilities

• Supervise the daily activities of the Inside Sales Executives and Client Acquisition Associates.
• Set individual and team targets aligned with overall business goals.
• Provide regular guidance, performance feedback, and training to the team for skill enhancement.
• Conduct daily/weekly reviews to monitor progress, identify challenges, and define corrective actions.
• Develop and implement effective client acquisition and lead generation strategies through digital channels, cold calls, webinars, and events.
• Monitor the lead pipeline, opportunity flow, and conversion ratios to ensure consistent sales performance.
• Collaborate with marketing to design promotional campaigns, webinars, and online activities to support lead generation.
• Ensure accurate sales forecasting and alignment with company targets.
• Support team members in handling key client interactions, negotiations, and closures.
• Review proposals, BOQs, and quotations prepared with the help of presales engineers to ensure accuracy and competitiveness.
• Actively participate in high-value or strategic meetings when required.
• Maintain relationships with key clients for repeat and referral business opportunities.
• Act as a central point of coordination between sales, presales, marketing, and delivery teams.
• Oversee timely communication with clients — including follow-up emails, calls, and proposal submissions.
• Ensure CRM or lead management systems are regularly updated with accurate data.
• Prepare weekly, monthly, and quarterly performance reports for management review.
• Mentor team members in sales communication, objection handling, and proposal presentation.
• Identify process gaps and implement improvements to optimize lead management and conversion.
• Promote a culture of teamwork, accountability, and continuous improvement.

Qualifications